Averi Mitchell
Birmingham
Summary
Accomplished Program Director with over 10 years in social services, specializing in crisis intervention, strategic planning, and community outreach. Secured significant grant funding while creating innovative environments that empower staff and clients. Committed to advocating for underserved communities and improving service delivery through collaborative partnerships.
Overview
9
9
years of professional experience
Work History
Intensive Care Coordinator
Clear Vision Community Services
Birmingham
10.2024 - Current
- Conducted individual therapy sessions to address client mental health needs. Provided psychoeducation on topics such as coping skills, anger management, parenting skills.
- Maintained accurate patient records and documentation for compliance purposes.
- Provided Early Childhood Mental Health Consultation services modalities to include child-specific consultation, group, classroom, programmatic, and training) to children, families, teachers and providers.
- Facilitated parental workshops and classes to provide support to children in achieving school and academic success.
- Managed family preservation cases, abuse and neglect cases with timely documentation, assessments
and interventions for ISP, IEP. - Prepared documentation for court hearings and managed caseloads of 30+ clients.
- Developed treatment plans tailored to clients' specific goals and challenges.
- Provided crisis interventions to families during high-stress situations.
SOS Coordinator
Project Transitions
Birmingham
01.2023 - 10.2025
- Documented interactions and interventions accurately in client records.
- Participated in team meetings to discuss case management strategies and updates.
- Implemented tailored treatment plans for individuals with developmental disabilities, mental health, to help achieve substantial improvements in their quality of life.
- Managed client intake processes and maintained accurate records in databases.
- Developed educational materials to promote awareness of available resources.
- Provided guidance to students during crisis situations such as lockdowns or evacuations.
Assistant Executive Director
Tuscaloosa's One Place, A Family Resource Center
Tuscaloosa
03.2023 - 09.2025
- Oversaw day-to-day programming at family resource center, coordinating wraparound services effectively.
- Managed staff supervision to maintain high-quality program execution.
- Ensured strict adherence to grant compliance for funding sustainability.
Strategized development initiatives to enhance overall service quality and outreach. - Direct expansion of family preservation, youth diversion, and prevention initiatives in alignment with agency objectives and funding requirements.
- Manage grant portfolios and population health budgets, including forecasting, fiscal tracking, compliance oversight, and proposal development to sustain and grow programmatic capacity.
- Supervised cross-sector collaborations with public school systems, DHR, juvenile courts, and mental and behavioral health providers to deliver holistic family centered services.
- Overseen integration of wraparound supports including housing referrals, transportation, and benefits navigation into public health and social service programs.
- Provided leadership for the Language Services team, ensuring individuals with limited English proficiency (LEP)receive equitable, culturally appropriate access to services.
Program Director for Therapeutic Foster Care
Sevita Health
Knoxville
01.2021 - 05.2023
- Implemented Individualized Treatment Plans Developed and monitored care plans that led to improved behavioral outcomes, strengthened family engagement, and increased placement stability.
- Delivered direct clinical services Conducted PH-Q9 assessments, crisis interventions, and safety planning, ensuring timely documentation and adherence to Medicaid and agency standards.
- Directed and supported multidisciplinary personnel in onboarding initiatives for new staff members, such as social workers, case managers, and administrative staff, guaranteeing adherence to agency policies and best practices in trauma-informed care standards.
- Collaborated with the clinical, Accounting, and Marketing divisions to support client service contracts and ensure aligned delivery of care.
- Led community outreach initiatives, including public presentations, networking, and partnership development to expand awareness of IIHS, TFC, and BHS programs.
- Analyzed the community needs to effectively coordinate referrals, connecting families to essential services and promoting long-term positive outcomes.
Program Director
Health Connect America
Bessemer
01.2019 - 01.2021
- Monitored Program Outcomes Established annual budget, resources and timeline, maintained staff payroll while ensuring compliance.
- Ensured Clinical Compliance and Quality Assurance.
- Maintained program fidelity and compliance with Medicaid, state licensing, and agency standards through regular audits, documentation reviews, and corrective action plans.
- Managed client caseload and referrals overseen intake processes, assigned appropriate caseloads,
and ensured timely delivery of services for children, adolescents, and families referred through DHR, juvenile courts, and schools. - Implemented Evidence Based Practices Integrated trauma-informed and strengths-based models into programming.
- Trained staff in CBT, TF-CBT, and other approved therapeutic models to ensure high-quality care.
- Led community engagements and partnerships.
- Represented the organization at interagency meetings, community coalitions, and stakeholder events to build partnerships and advocate for behavioral health resources and systemic improvements.
Family Social Worker
Alabama Department of Human Resources
Birmingham
08.2017 - 01.2019
- Facilitated group counseling with at-risk children and families to address drug abuse, sexual abuse,
physical abuse. - Assisted with adoptions and abuse/neglect cases, conducting assessments, interventions, and referrals to ensure compliance with local, state, and federal agency requirements.
- Conducted assessments/referrals for children, adolescents and adults receiving child welfare andprevention services to meet their specific needs
- Actively participated in court hearings with prepared confidential documentation of petitions, home
evaluation, Interventions. - Conducted assessments/referrals for children, adolescents and adults receiving child welfare and
prevention services to meet their specific needs - Provided crisis intervention to children and youth in need of immediate assistance.
- Managed caseloads of 32 while providing effective case management services.
- Actively participated in court hearings with prepared confidential documentation of petitions, homeevaluation, Interventions.
Education
Ph.D. - Educational Leadership And Management
University of Kentucky
Lexington, KY05-2027
Master of Science - Social Work
Tulane University
New Orleans, LA05-2020
Bachelor of Science - Social Work
Miles College
Fairfield, AL05-2017
Skills
Executive Leadership & Strategic Planning
Program Development & Evaluation
Successful Grant Writing & Funding Acquisition
Public Health & Human Services Management
Cross-Functional Team Leadership
Behavioral Health & Clinical Social Work
Community Engagement & Advocacy
Organizational Development & Quality Assurance
Incident Response & Crisis Intervention
Technical & Administrative Skills (Microsoft Office Suite)
- Care coordination
Timeline
Intensive Care Coordinator
Clear Vision Community Services
10.2024 - Current
Assistant Executive Director
Tuscaloosa's One Place, A Family Resource Center
03.2023 - 09.2025
SOS Coordinator
Project Transitions
01.2023 - 10.2025
Program Director for Therapeutic Foster Care
Sevita Health
01.2021 - 05.2023
Program Director
Health Connect America
01.2019 - 01.2021
Family Social Worker
Alabama Department of Human Resources
08.2017 - 01.2019
Ph.D. - Educational Leadership And Management
University of Kentucky
Master of Science - Social Work
Tulane University
Bachelor of Science - Social Work
Miles College