Adaptable healthcare professional with experience in patient support and front-desk coordination. Strong in active listening, CPR certification, and time management. Ready to bring dependable care, accurate documentation, and a patient-focused approach to a clinical team.
Work History
Patient Care Technician
3 Years 1 Month
North Oaks Hospital | 09.2023 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Responded to patient requests for any needs and personal comfort.
Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
Supported patients' daily living activities, improving their hospital stay experience.
Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
Salon Receptionist
1 Year 3 Months
Salon Allure | 05.2021 - 08.2022
Greeted clients professionally, handled check-ins, and coordinated smooth front desk flow.
Assisted stylists with daily coordination, ensuring readiness for scheduled services.
Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
Answered phones, routed inquiries, and provided clear service information to clients.
Trained new hires on new appointment scheduling, opening, closing duties, and how to stay organized with the position.