Averil Fletcher
Sanford,FL
Summary
Highly analytical and dedicated Senior Business Operations/Compliance Analyst with over 20 years of experience is seeking a challenging career with a progressive and innovative organization which will utilize my skills and experience to optimize business operations while reducing risk to achieve organizational goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Operations Analyst
Truist Bank
01.2017 - 03.2024
- Proactively participate in the review, audit and updates to procedures to meet business unit changes ensuring compliance with policies and government banking regulations
- Examine, Evaluate and perform monthly Reg D reporting for banking products including CD/IRA ensuring branches are in regulatory compliance
- Manage, implement and execute all internal controls for Truist DACA - Deposit Account Control Agreement while working with risk oversight, treasury and legal department to ensure client and secured party regulatory compliance.
Broker Dealer Services/Operations Analyst
Bank of New York Mellon
11.2014 - 10.2016
- Supervise the clearance and processing of 1.6 trillion worth of securities through the Federal Reserve
- Manage and perform collateral management via Access Edge and GSCX
- Monitor tri-party activity to ensure the Dealer and Investor agree with trade information and the processing of tri-party funds transfer
- Manage the technology infrastructure and operational support necessary to manage securities pledged
- Receive and respond to daily client calls and emails in a timely manner.
Reconciliation/Accounting Analyst
Bank of New York Mellon
11.2008 - 11.2014
- Research and reconcile cash activity for domestic and international fixed income and derivative accounts
- Maintained daily client contact and advised of un-projected and unreconciled cash flow
- Resolved all open cash breaks and position discrepancies for end of month closing
- Maintain daily relationship with the client and custodian via emails, phone and conferences calls to ensure discrepancies are cleared quickly therefore minimizing potential losses to accounts
- Special Projects: Participated in the transition of reconciliation responsibilities from Orlando to new offshore team in India.
Portfolio Account Analyst
Bank of New York Mellon
06.2005 - 11.2008
- Conduct monthly, quarterly and annual investment reporting for domestic and international accounts
- Maintained daily and monthly review of cash activity, corporate bonds, stocks, mortgage back securities, fixed income and corporate actions
- Communicate and maintained daily contact with portfolio managers, traders and custodian banks of any failed trades or discrepancies
- Produce final month end accounting, ERISA and Master Trust Allocation reports.
Policy Analyst/Account Manager
CNA Commercial Insurance
05.2003 - 06.2005
- Research, analyze and determine appropriate pricing with assistance of Underwriters on all lines of business
- Process new and renewal policies
- Market insurance products and services through various agencies and brokerage community
- Provided excellent customer service while informing clients of policy contractual guidelines and requirements.
Education
Bachelor of Science in Business Management -
University of Phoenix
Maitland FLSkills
- Strong Analytical and Problem-Solving Skills
- Client Focused
- Process Updates and Reporting Abilities
- Highly proficient in MS Office
- Salesforce CRM
- Operational Efficiency
- Reporting skills
Certification
IMCA Certified - Investment Management Consultants Association
State
FL
Zip
32771
City
Sanford
Timeline
Operations Analyst
Truist Bank
01.2017 - 03.2024
Broker Dealer Services/Operations Analyst
Bank of New York Mellon
11.2014 - 10.2016
Reconciliation/Accounting Analyst
Bank of New York Mellon
11.2008 - 11.2014
Portfolio Account Analyst
Bank of New York Mellon
06.2005 - 11.2008
Policy Analyst/Account Manager
CNA Commercial Insurance
05.2003 - 06.2005
Bachelor of Science in Business Management -
University of Phoenix