Bailey Merchant
New Braunfels,TX
Summary
Meticulously organized Parts Consultant with comprehensive knowledge of thousands of Auto parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Parts Consultant
Nissan of New Braunfels
New Braunfels, TX
11.2023 - Current
- Used and maintained knowledge of stock numbering system and properly categorized.
- Researched vehicles and parts via physical catalogs and electronic means.
- Conducted inspections to identify defects and removed damaged parts.
- Ordered parts from various distributors to fulfill demands.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Commercial Parts Manager
Advanced Auto Parts
New Braunfels, TX
06.2023 - 11.2023
- Built relationships with clients to establish new contracts.
- Managed inventory and coordinated orders for various customer channels, repair shops, and service department equipment
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Commercial Sales Manager
AutoZone
New Braunfels, TX
11.2021 - 06.2023
- Oversaw revenue models, process flows, operational support, and customer engagement tactics.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Motivated team to meet and exceed sales goals.
- Provided extensive leadership by effectively communicating strategic goals and plans.
Body Shop Technician
Northside Ford
San Antonio, TX
10.2020 - 11.2021
- Diagnosed and repaired various problems on diverse vehicle makes and models.
- Removed surface imperfections, applied special undercoats, and sealed seams to prepare surfaces for paint application.
- Operated hand-held spray guns and automated spray paint.
- Applied primers and sealers to prepare surfaces for painting.
Education
Certificate - Auto Body Repair
St. Philip's College
05.2020
High School Diploma -
Grapevine High School
05.2018
Skills
- Financial Analysis
- Customer Service
- Marketing Knowledge
- Product Recommendations
- Supplier Relations
- Suggestive Selling
- Ordering parts
- Training and coaching
- Staff Training
Certification
- [Auto Body Work] Training
Timeline
Automotive Parts Consultant
Nissan of New Braunfels
11.2023 - Current
Commercial Parts Manager
Advanced Auto Parts
06.2023 - 11.2023
Commercial Sales Manager
AutoZone
11.2021 - 06.2023
Body Shop Technician
Northside Ford
10.2020 - 11.2021
Certificate - Auto Body Repair
St. Philip's College
High School Diploma -
Grapevine High School
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