Avery Armstrong
Saint Marys,GA
Summary
Detail-oriented professional with administrative and clinical experience with a proven track record in cross-departmental communication and process improvement. Compassionate and committed to providing excellent care. Eager to learn, grow, and contribute positively to a healthcare workforce while maintaining accuracy and professionalism in all tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administration Supervisor
Hull Electrical
Saint Marys, Georgia
01.2026 - 06.2026
- Coordinated cross-departmental communication to streamline workflow and foster collaboration.
- Oversaw scheduling and logistics for employee training sessions and meetings.
- Maintained inventory and office supply records to ensure timely procurement and reduce delays.
- Assisted in developing policies to improve administrative processes and procedures.
- Reviewed invoices for accuracy prior to submitting them for payment processing.
- Organized conferences, seminars, and workshops to facilitate knowledge sharing and team engagement.
Waitress /Head Hostess
Shores Inn
Saint Clair Shores , Michiagn
08.2025 - 12.2025
- Provided excellent customer service in a fast-paced dining environment.
- Resolved customer inquiries and complaints professionally and courteously.
- Collaborated with team members to ensure smooth service flow during busy hours.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Barista Shift Lead
New Order Coffee Roasters
Saint Clair Shores, Michigan
04.2023 - 08.2025
- Resolved customer inquiries and issues, ensuring high levels of satisfaction and repeat business.
- Trained new baristas on equipment use and customer service protocols to enhance team readiness.
- Fostered positive work environment through team collaboration, improving morale and retention.
- Managed inventory levels and ordered supplies to maintain stock flow.
Student Volunteer
All Well-Being Services
Detroit, Michigan
06.2024 - 09.2024
- Provided training and orientation for new volunteers on operational procedures.
- Collaborated with local organizations to enhance community engagement efforts.
Student Volunteer
Hope Dental Clinic
Ypsilanti, Michigan
06.2019 - 11.2022
- Scheduled appointments and managed patient flow to optimize office efficiency.
- Verified insurance information and managed billing processes for seamless patient transactions.
- Sterilized instruments following established guidelines to ensure safety and compliance.
- Maintained a clean and organized environment throughout the office to enhance professionalism.
- Coordinated and submitted laboratory orders for dental restorations, crowns, and bridges.
- Tracked laboratory case records and order statuses to guarantee timely delivery.
- Verified prescriptions, impressions, and case documentation prior to submission to laboratories.
- Managed incoming laboratory work, ensuring accuracy before patient appointments.
Education
Bachelor of Science - Behavioral Neuroscience
University of North Florida
Jacksonville, FL06-2026
Skills
- Communication and customer service
- Strong time management skills
- Attention to detail
- Team collaboration
- CPR/BLS certification
- CCMA certification
- Electronic health record proficiency
- Microsoft Office Suite proficiency
- Patient intake processes
- Medical terminology expertise
- Problem-solving skills
- Professionalism in practice
- Confidentiality and HIPAA compliance
- Adaptability in dynamic environments
- Reliability and dependability
Certification
- Certified Medical Assistant
- Basic Life Support Certification
Timeline
Administration Supervisor
Hull Electrical
01.2026 - 06.2026
Waitress /Head Hostess
Shores Inn
08.2025 - 12.2025
Student Volunteer
All Well-Being Services
06.2024 - 09.2024
Barista Shift Lead
New Order Coffee Roasters
04.2023 - 08.2025
Student Volunteer
Hope Dental Clinic
06.2019 - 11.2022
Bachelor of Science - Behavioral Neuroscience
University of North Florida