Motivated professional with a strong background in account management and customer service. Proven track record in recruiting, training, and coaching team members to meet performance goals while fostering strong customer relationships.
Overview
3
3
years of professional experience
Work History
ACCOUNT MANAGER
DOOR-TO-DOOR CUSTOMER SERVICE & MARKETING FIRM
Tampa, FL
12.2025 - Current
Build customer relationships by identifying needs and recommending appropriate products and services.
Address customer questions and concerns professionally and provide effective solutions.
Represent Verizon products and services through direct customer outreach and marketing.
Train and coach employees in sales, customer service, communication, and company standards.
Lead and motivate team members while working toward individual and team performance goals.
Recruit, interview, hire, and onboard new team members.
GROCERY CLERK
PUBLIX
Tampa, FL
12.2023 - 12.2025
Assisted customers with questions and guided them in locating products to improve shopping satisfaction.
Provided friendly and professional customer service in a fast-paced retail environment.
Stocked and organized merchandise to ensure clean, safe, and well-presented store areas for enhanced customer experience.
Collaborated with coworkers to efficiently complete daily tasks and uphold company standards.
Followed company policies, safety procedures, and cleanliness standards.