Avery Byler
Summary
Dedicated and dynamic, with a proven track record at Jorge's Mexican Bar and Grill for enhancing customer satisfaction through exceptional service and allergy awareness. Skilled in food presentation and maintaining dining area ambiance, I excel in fast-paced environments, significantly boosting referrals. My hospitality service expertise and effective communication foster memorable dining experiences, showcasing my ability to meet and exceed employer expectations.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Waitress
Jorge's Mexican Bar and Grill
08.2024 - Current
- Proved successful working within tight deadlines and a fast-paced environment.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Checked guests' identification before serving alcoholic beverages.
Babysitting
Self Employed Web
05.2019 - Current
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Engaged with children on age-appropriate level.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Prepared meals and snacks for children based on dietary guidelines.
- Administered basic first-aid and medication in emergency situations.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
- Encouraged children to be understanding and patient with others.
- Helped children complete homework assignments and school projects.
- Taught children basic life skills, manners and personal hygiene.
- Organized activities that enhanced children's physical, emotional and social well-being.
Waitress and Bartender
Palios Pizza
09.2022 - 05.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Food Runner
Torchys Taco
04.2021 - 09.2022
- Greeted customers and provided outstanding customer service.
- Monitored dining room and bar areas for signs of overcrowding.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Assisted customers with carry-out service.
- Monitored dining room inventory and replenished as necessary.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted with bussing tables and cleaning up spills.
Education
Associate of Science - Nursing
Amarillo College
Amarillo, TX05-2027
High School Diploma -
Tascosa
Amarillo, TX05-2023
Skills
- Dining area maintenance
- Food presentation
- Seating arrangements
- Meal recommendations
- Allergy awareness
- Service prioritization
- Greeting guests
- Upselling techniques
- Hospitality service expertise
- Hospitality and accommodation
- Accurate money handling
Currently working on my BLS
I saw a BLS is a requirement for most non-degree healthcare position. So I would like to have that under my belt for future employment opportunities, along with working on my CNA certification currently.
Timeline
Waitress
Jorge's Mexican Bar and Grill
08.2024 - Current
Waitress and Bartender
Palios Pizza
09.2022 - 05.2024
Food Runner
Torchys Taco
04.2021 - 09.2022
Babysitting
Self Employed Web
05.2019 - Current
Associate of Science - Nursing
Amarillo College
High School Diploma -
Tascosa
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