Summary
Overview
Work History
Education
Skills
Timeline
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Avery Gilbertson

Avery Gilbertson

Nine Mile Falls,WA

Summary

Dynamic Social Media Manager at Hot Toddy’s Coffee House, recognized for enhancing brand awareness and community engagement. Proven ability in effective communication and multitasking, leading to multiple employee of the month awards. Skilled in content creation and inventory management, consistently delivering exceptional customer service and fostering strong team collaboration.

Overview

2
2
years of professional experience

Work History

Social Media Manager/Barback/Barista

Hot Toddy’s Coffee House
Spokane, WA
10.2023 - Current
  • Responsible for developing and managing social media strategy.
  • Develop, curate, and publish content.
  • Enhance brand awareness and community engagement.
  • Launch promotions to promote products, specials, and staff.
  • Monitor social media trends, engagement, reach, website traffic, interests, and analyze performance accordingly.
  • Collaborate with other local businesses to create campaigns.
  • Support influencer outreach and create partnerships.
  • Responsible for overseeing daily operations of coffee stand, multi-task in a very busy, demanding environment, take inventory, restock all supplies, check customers out, interact with customers, exude a positive attitude, unload weekly order of supplies, clean, maintain an operational environment, track inventory
  • Multi-month winner of employee of the month
  • Learned how to make all drinks within first month of employment
  • Execute successful time management

Personal Coordinator

Luxe Salon
Spokane, WA
01.2025 - 04.2025
  • Scheduled and welcomed customers for treatments efficiently.
  • Managed customer records, processed payments, and handled inquiries via phone.
  • Educated clients on services and products while providing tailored recommendations and selling relevant items.
  • Supported inventory management to maintain adequate stock levels.
  • Assisted MedSpa providers with various administrative tasks, enhancing operational flow.
  • Engaged in social media support and networking to promote brand awareness.

Education

Bachelor’s - business and marketing

Eastern Washington University
Cheney, WA
03.2027

High School Diploma -

Lakeside High School
Nine Mile Falls, WA
06.2025

Associate of Arts -

Spokane Falls Community College
Spokane, WA
06.2025

Skills

  • Effective communication
  • Team collaboration
  • Adaptability
  • Positive mindset
  • Problem-solving
  • Responsibility
  • Dedication
  • Integrity
  • Multitasking efficiency
  • Continuous learning
  • Flexibility
  • Strong work ethic

Timeline

Personal Coordinator

Luxe Salon
01.2025 - 04.2025

Social Media Manager/Barback/Barista

Hot Toddy’s Coffee House
10.2023 - Current

Bachelor’s - business and marketing

Eastern Washington University

High School Diploma -

Lakeside High School

Associate of Arts -

Spokane Falls Community College