Makenna DeMeester
Zeeland,MI
Summary
An organized and motivated individual, and mother, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to growth within ZPS.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Troxel Custom Homes
Holland, MI
12.2019 - Current
- Identified potential opportunities for collaborations between the company and other organizations.
- Designed promotional materials using graphic design software applications.
- Assisted in developing strategies for increasing followership and engagement rates.
- Monitored customer comments on various social media channels and responded in a timely manner.
- Conducted periodic audits of policy documents to ensure accuracy of information maintained.
- Responded promptly to customer inquiries about their policies and provided timely updates as needed.
Waitress/Cashier
Wooden Shoe Restaurant
Holland, MI
08.2016 - Current
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Bussed tables as needed during peak hours.
- Developed positive relationships with regular customers through friendly conversation.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Assisted in seating guests at tables or booths.
- Provided accurate change for cash transactions using a cash register system.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Assisted other wait staff members in times of heavy customer traffic.
Care Worker
Turning Leaf Residential Rehabilitation
Holland, MI
10.2015 - 04.2016
- Collaborated with social workers and case managers in order to develop appropriate service plans.
- Facilitated group activities aimed at providing an enjoyable experience for all participants.
- Encouraged independence while providing assistance when needed.
- Developed individual care plans based on assessments of the needs of each client.
- Assisted with personal care tasks such as bathing, dressing, toileting, and grooming.
- Kept detailed records related to client interactions, services provided, and medications administered for documentation purposes.
- Organized recreational activities for clients to promote physical and mental health.
Waitress
Vee's Grill
Zeeland, MI
11.2014 - 12.2015
- Developed positive relationships with regular customers through friendly conversation.
- Processed payments accurately using cash registers or POS systems.
- Performed basic math calculations when computing bills for customers' meals.
- Assisted other wait staff members in times of heavy customer traffic.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees to perform duties.
Education
High School Diploma -
ICademy Global
Zeeland, MI05-2015
Zeeland West High School
Zeeland, MISkills
- Digital Media
- Effective Organization
- Community Engagement
- Communication Strategies
- Personal care assistance
- Verbal and written communication
- Strong leadership
- Food Safety
- Teamwork and Collaboration
- Problem-solving abilities
- Effective Communication
References
References available upon request.
Timeline
Social Media Manager
Troxel Custom Homes
12.2019 - Current
Waitress/Cashier
Wooden Shoe Restaurant
08.2016 - Current
Care Worker
Turning Leaf Residential Rehabilitation
10.2015 - 04.2016
Waitress
Vee's Grill
11.2014 - 12.2015
High School Diploma -
ICademy Global
Zeeland West High School
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