Hannah Krishak
St. Petersburg,FL
Summary
I love being a Social Media Manager and you can see the results through Meta. Since I started with Elite Building Concepts, their Facebook page content has increased 226% . I thoroughly enjoy creating content that is exciting for viewers and what draws potential consumers in! I want to make your business thrive. My down time consists of learning new angles and strategies to be better than I was yesterday. I love good criticism and look forward to growth...for myself and your company. Skilled in digital media and problem-solving.
Overview
2026
2026
years of professional experience
Work History
Social Media Manager
Elite Building Concepts
Saint Petersburg, FL
2025 - Current
- Developed and executed engaging social media content strategies across multiple platforms.
- Analyzed audience engagement metrics to refine content and improve reach.
- Collaborated with design teams to create visually appealing graphics for campaigns.
- Managed social media advertising budgets, optimizing ad spend for maximum visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Conducted market research to tailor content to target audience preferences, significantly increasing reach.
- Curated diverse range of content, from informative blog posts to engaging videos, to cater to different audience preferences.
- Improved online community sentiment by implementing proactive customer service approach on social media.
- Developed comprehensive social media strategy to enhance online presence.
- Streamlined content creation process, allowing for more frequent and impactful posts.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Shift Manager
Tijuana Flats
Orlando, FL
2013 - 2025
- Supervised daily operations, ensuring high standards of food quality and customer service.
- Trained and mentored team members on best practices and restaurant procedures.
- Managed inventory levels, reducing waste through effective stock control measures.
- Coordinated staff schedules to optimize coverage during peak hours and events.
- Implemented new initiatives to enhance customer experience and boost satisfaction ratings.
- Resolved customer complaints promptly, maintaining a positive dining atmosphere.
- Facilitated team meetings to discuss performance goals and operational improvements.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
Education
High School Diploma -
Haines City High School
Haines City, FL05.2005
Skills
Social media management
Photo and video editing
Teamwork and collaboration
Content creation
Social media
Content scheduling
Digital media
Excellent multitasking
Social media and promotions
Content development
Social media strategy
Verbal and written communication
Critical thinking
Problem-solving
Attention to detail
Positive attitude
Networking and relationship building
Community engagement
Visual design
Interpersonal skills
Strategic planning
Market research
Brand awareness
Goal planning
Content strategy
Brand promotion
Online marketing strategies
Effective organization
Marketing analytics
Search engine optimization (SEO)
Lead generation
Email marketing
Engagement monitoring
Content and digital asset management
Hashtag research
Strategic networking
Promotional campaigns
Audience analysis
Timeline
Social Media Manager
Elite Building Concepts
2025 - Current
Shift Manager
Tijuana Flats
2013 - 2025
High School Diploma -
Haines City High School