Avery Hardekopf

A UPS Store Associate acts as the face of the retail location, providing customer service by processing shipping, packing, printing, and mailbox services. Responsibilities include handling high-volume Amazon returns, operating POS systems, maintaining a clean environment, and lifting up to 50+ lbs. This fast-paced role requires strong communication skills and the ability to work independently. [1, 2, 3, 4]

Key Responsibilities and Duties

• Customer Service & Sales: Greet customers, determine needs, and offer solutions such as packing, shipping, or printing services.
• Shipping & Packing: Expertly pack items, process shipments using manifests, and manage return shipments (e.g., Amazon, TikTok).
• Printing & Document Services: Operate copiers, faxes, and binding equipment to produce high-quality printing jobs.
• Retail Operations: Process payments via POS systems, manage mailboxes, and restock retail supplies.
• Store Maintenance: Maintain a clean, organized, and safe environment, including daily cleaning tasks.[1, 2, 3, 4]

Requirements and Qualifications

• Physical Stamina: Ability to stand for long periods, walk, bend, and lift up to 40–50 lbs regularly.
• Technical Skills: Computer literacy, including proficiency in Microsoft Office, and the ability to learn POS software quickly.
• Communication: Strong verbal and interpersonal skills to handle customer interactions, often in a high-pressure environment.
• Dependability: Punctual and reliable for, at minimum, a retail schedule (often including Saturdays).

OnTrac Warehouse Associates are physically active roles focused on loading, unloading, and sorting packages by zip code in a fast-paced environment. As part of the operations team, they ensure timely and accurate package movement while adhering to safety protocols. The role requires consistent heavy lifting (up to \(50\) lbs) and standing for long periods. [1, 2, 3, 4, 5]

Key Responsibilities

• Loading/Unloading: Move packages from trailers to sorting areas and load delivery trucks.
• Sorting: Efficiently scan and sort packages by destination zip code.
• Safety Compliance: Adhere strictly to safety procedures in a warehouse environment.
• Teamwork: Work collaboratively to meet high-volume productivity goals. [1, 2, 3, 4, 5]

Requirements

• Physical Stamina: Ability to frequently lift, push, and pull 25–35 lbs, and occasionally up to 50 lbs.
• Equipment Handling: Occasional use of pallet jacks or gaylords to move heavy items.
• Dependability: Reliable attendance is critical.
• Schedule Flexibility: Ability to work in a fast-paced environment.

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
• Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
• Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
• Maintained accurate inventory records to provide data for use in audits and completion of order requests.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
• Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
• Moved and lifted heavy loads of merchandise using warehouse equipment.
• Worked safely around moving machinery.
• Shipped material and performed boxing, packing, labeling and preparation of any related documents.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles.
• Operated PC and RF-based computer systems for inventory management.
• Checked packages and merchandise for damage and quickly notified vendors to request replacements.
• Mast Distributors Inc. - Reynoldsburg, OH

• Transported deliveries to customer's locations within a designated timeframe.
• Increased customer satisfaction by communicating the state of their order, and ensuring the order contained the right items.
• DoorDash - Columbus, OH

• Resolved conflicts and negotiated mutually beneficial agreements between teams, players, coaches, and parents.
• Maintained a safe environment for players, coaches, and parents.
• Maintained excellent attendance record, consistently arriving to work on time.
• Engaged in constant team building and communicative efforts with other referees to ensure a smooth officiating process.
• USSF - Chattanooga, TN