Avery Henry
Fair Oaks,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Eskaton Lodge Gold River
Gold River, CA
08.2023 - 06.2024
- Monitored and managed residents' dietary restrictions to ensure compliance with health requirements.
- Cultivated strong relationships and built trust with residents and coworkers to enhance the care environment.
- Assisted residents with cognitive disabilities and ensured that all residents' needs were met.
Hospitality Staff
Belton Chalet Inc
West Glacier, MT
06.2021 - 09.2022
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organized work environment.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Communicated with customers to promptly resolve complaints and address inquiries.
Sales Associate
Nalls Produce
Franconia, VA
03.2021 - 06.2022
- Focused on product placement in order to alert customers to new products.
- Counting and balancing cash register at end of night.
- Kept track of inventory in order to help customers locate products with ease and efficiency.
Education
Associate of Arts - Music Business
American River College
Sacramento, CA05-2025
High School Diploma -
West Springfield High School
Springfield, VA06.2021
Skills
- Hospitality and Accommodation
- Creative Solutions
- Operational Procedures
- Consensus time management
- Teamwork and Collaboration
Certification
- California Food Handler Certificate January 2024
- SSI Open Water Diver Certification December 2022
Timeline
Server
Eskaton Lodge Gold River
08.2023 - 06.2024
Hospitality Staff
Belton Chalet Inc
06.2021 - 09.2022
Sales Associate
Nalls Produce
03.2021 - 06.2022
Associate of Arts - Music Business
American River College
High School Diploma -
West Springfield High School
- California Food Handler Certificate January 2024
- SSI Open Water Diver Certification December 2022
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