Licensed Independent Insurance Adjuster. IT Professional/ QA Tester. Licensed Insurance Sales Agent. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Avery Hilliard
Farmers Branch,TX
Summary
Overview
3
years of professional experience
1
Certification
Work History
True Coverage
Licensed Life and Health Insurance Agent
11.2023 - Current
Job overview
- Licensed health insurance agent assisting customers with enrolling in ACA health insurance plans
- Data entry
- Inbound calls sales
Auto Hail Repair Team
CSR - Customer Service Representative/Outside Sales
03.2023 - 08.2023
Job overview
- Seasonal sales role
- Speak with potential customers that have hail damaged vehicles
- Outside sales/ Door knocking
- Explain to customers the PDR process to repair vehicles with hail damage
- Close sales and coordinate PDR repairs with insurance carriers
- Provide customers with great customer service.
Crawford & Company
Independent Insurance Adjuster
01.2023 - 08.2023
Job overview
- Contract Independent Insurance adjuster on the roster of Crawford & Company
- Served as AWC CAT adjuster assisting policy holders with weather related auto claims
- Performed claims investigation
- Coordinate repairs with Body Shops
- Issued approved insurance carrier payments to Body Shops for repairs of the insureds' damaged vehicles
- Issued payments to insurers for settlement of their auto claim
- Provide great customer service.
TheBest Claims Solutions
Independent Insurance Adjuster
01.2021 - 01.2023
Job overview
- Contracted Independent Insurance Adjuster
- Performed Claim handling in both auto and property
- Investigate claims and accurately handle claim files and documentation
- Actively communicate with insureds and claimants to establish liability
- Communicate with participants in the claim file for Total Loss Auto settlements based on Actual Cash Value of Totaled Vehicles
- Served on Hurricane IDA Catastrophe Deployment and Daily Auto Collision Claims.
Education
Independent Insurance Agents of MS
Licensed insurance adjuster in Insurance
04.2020
University Overview
Hinds Community College
Certification in Barbering
01.2013
University Overview
Jim Hill High School
High School Diploma
01.2011
University Overview
Skills
- Liability
- Customer Service
- Property & Casualty
- Investigating
- Policy knowledge
- Negotiation
- Communication
- Decision Making
- Computer Literacy
- Critical Thinking
- Quality Assurance
- Attention to Detail
- Time management
- Data Entry
- IT Support
- Software Testing
- Sales
- Technical support
- Cash handling
Certification
- Property & Casualty Adjuster License
- Barbering License
- Accident & Health or Sickness, Life Producer License
Additional Information - Continuing Education
Additional Information - Continuing Education
- 2020 : Independent Insurance Adjusters of Mississippi - Attended Pre-licensing Course for Insurance Adjusting
- 2022 - present : Coursera - Currently, enrolled in Google IT Support Professional Certificate Program
- 2022: Road to QA- How to be a Software Tester - Completed Quality Assurance-Software Testing Course
- 2024: ACI Learning Tech Academy- Currently enrolled in Computer User Support Specialist Program
- 2024: Western Governors University- will be enrolled there to finish getting Bachelor's Degree in Information Technology
Timeline
Licensed Life and Health Insurance Agent
True Coverage
11.2023 - Current
CSR - Customer Service Representative/Outside Sales
Auto Hail Repair Team
03.2023 - 08.2023
Independent Insurance Adjuster
Crawford & Company
01.2023 - 08.2023
Independent Insurance Adjuster
TheBest Claims Solutions
01.2021 - 01.2023
Independent Insurance Agents of MS
Licensed insurance adjuster in Insurance
Hinds Community College
Certification in Barbering
Jim Hill High School
High School Diploma
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