Avery Hued
Summary
Dynamic Bakery Clerk with extensive experience at Publix, excelling in customer service and food preparation. Proven ability to enhance customer satisfaction through personalized recommendations and maintain high cleanliness standards. Skilled in managing inventory and training new team members, fostering a collaborative environment that drives sales and builds lasting customer relationships. Eager to grow professionally, open to learning new skills, and receptive to constructive feedback to continually improve performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bakery Clerk
Publix
05.2024 - Current
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Packaged fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated cupcakes, cakes, tarts..etc.
- Put together desert platters and made chocolate covered strawberries.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Provided substantial customer service.
- Helped train new employees on proper baking techniques, equipment usage, and customer service best practices.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Inspected goods to establish accurate pricing and labeling.
- Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
- Maintained a visually appealing and well-stocked bakery display, leading to increased sales.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.
- Enhanced customer satisfaction by providing excellent bakery product recommendations and answering product-related questions.
- Addressed customer inquiries with knowledge and courtesy, building trust and enhancing shopping experience.
Education
Associate of Science - Biology
Miami Dade College
Miami, FL05-2027
Southwest Miami Senior Highschool
Miami, FL05-2025
Skills
- Customer service
- Food preparation
- Bakery equipment knowledge
- Customer satisfaction
- Flexible schedule
- Cleanliness standards
- Menu memorization
- Stocking and shelving
- Team collaboration
- Relationship building
- Phone etiquette
Certification
CPR/AED
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Bakery Clerk
Publix
05.2024 - Current
Associate of Science - Biology
Miami Dade College
Southwest Miami Senior Highschool
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