Avery Ingram
Lutz,FL
Summary
Self-motivated and highly reliable professional with comprehensive customer service skills refined at Uncle Fats Tavern. Known for fostering strong relationships and delivering exceptional service, while efficiently managing cash handling and inventory. A dedicated team player proficient in multitasking and accountable for alcohol service, ensuring a positive experience for all guests.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender/Server
Uncle Fats Tavern
Temple Terrace, FL
07.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Developed loyal, regular customers by consistently delivering exceptional service and engaging in friendly conversation.
- Organized bar inventory and storage areas to keep stock within optimal levels and meet expected customer demands.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shifts, and adequately preparing cash drawers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cashier Team Lead
Culver's Restaurant
Trinity, FL
10.2022 - 07.2023
- Executed store opening, closing, and shift-change responsibilities while ensuring correctness of shift-change logs.
- Developed strong relationships with repeat customers through positive customer engagement.
- Trained, mentored, and developed 6 new cashiers using positive and encouraging techniques to maximize efficiency and team effort.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering repeat business.
Shift Leader
Firehouse Subs
Castle Rock, CO
07.2020 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Education
Associate of Science - Diagnostic Medical Sonography
Hillsborough Community College
Tampa, FL05-2026
Skills
- Engaging personality
- Team player attitude
- Highly reliable
- Customer service expertise
- Strong multitasking
- Clear and effective communication
- Memory retention
- Responsible alcohol service
Certification
- Certified Florida Responsible Vendor of Alcoholic Beverage and Tobacco Products. 9/18/2023 - 9/18/2026
- Certified Food Safety through SafeFood Systems 3/19/2024 - 3/19/2027
Timeline
Bartender/Server
Uncle Fats Tavern
07.2023 - Current
Cashier Team Lead
Culver's Restaurant
10.2022 - 07.2023
Shift Leader
Firehouse Subs
07.2020 - 05.2021
Associate of Science - Diagnostic Medical Sonography
Hillsborough Community College