Avery Jones
Summary
Dynamic Operations Manager experienced in overseeing diverse operations and fostering community partnerships. Committed to optimizing staff performance through effective training and conflict resolution, while ensuring compliance with industry regulations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Operations Manager
Anew Behavioral Health Dover/Rochester
Dover
10.2025 - Current
- Managed two locations with responsibility for operations, staffing, and performance; helped grow both sites through strong leadership and process improvements.
- Ensured compliance with CARF standards, contributing to successful accreditation and ongoing regulatory readiness.
- Collaborated with local organizations to identify community needs and resources.
- Maintained a thorough knowledge of changes in Medicare and Medicaid laws and regulations.
Center Engagement Supervisor
SOS Recovery Community Organization
Dover
09.2024 - 08.2025
- Supervised daily operations of recovery programs and community outreach initiatives to enhance community engagement.
- Directed team of 10 employees to ensure efficient execution of daily operations.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Trained new facilitators on best practices and effective techniques to improve program delivery.
Recovery Coach
Sober Living New Hampshire LLC
Manchester
09.2022 - 11.2023
- Delivered peer recovery support to individuals initiating recovery from substance use disorder, fostering a supportive environment for personal growth.
- Educated clients on coping strategies and life skills, empowering them to maintain sustained recovery.
Behavioral Health Specialist
Avenues Recovery Center At New England
Concord
08.2022 - 11.2023
- Facilitated group therapy sessions to promote peer support and engagement.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
- Documented patient observations and maintained accurate medical records.
Account Manager
Transmit Security
Boston
06.2021 - 06.2022
- Developed and executed strategic plans that increased market penetration and client acquisition.
- Presented tailored product features and advantages to potential customers, enhancing engagement during sales meetings.
- Generated qualified leads through targeted cold calling efforts.
Education
Bachelor of Science - Business Administration and Management
Plymouth State University
Plymouth, NH05-2021
Master of Science - Health Administration
Saint Joseph's College of Maine
Standish, ME06-2028
Skills
- Project management
- Operational efficiency
- Regulatory compliance
- Process optimization
- Budget management
- Staff training
- Conflict resolution
- Stakeholder engagement
Affiliations
Volunteer, HAVEN - Domestic and Sexual Assault Prevention
Certification
Nurturing Parent Facilitator
Accomplishments
Student Body President 20'21'
Timeline
Operations Manager
Anew Behavioral Health Dover/Rochester
10.2025 - Current
Center Engagement Supervisor
SOS Recovery Community Organization
09.2024 - 08.2025
Recovery Coach
Sober Living New Hampshire LLC
09.2022 - 11.2023
Behavioral Health Specialist
Avenues Recovery Center At New England
08.2022 - 11.2023
Account Manager
Transmit Security
06.2021 - 06.2022
Bachelor of Science - Business Administration and Management
Plymouth State University
Master of Science - Health Administration
Saint Joseph's College of Maine