Avery Martin
West Richland,WA
Summary
Fulfillment Expert at Target with a proven track record of exceeding performance metrics and fostering effective communication. We were one of the only stores in our district at Target to complete our workload on Black Friday, while I ran our operations that night for our Fulfillment team and was recognized for it.
I was also entrusted with training new staff while I was there, ensuring that they had an understanding of the job that would lead to smooth operations, and I was willing to help them throughout the entire process.
Overview
9
9
years of professional experience
Work History
Fulfillment Expert
Target
09.2021 - 06.2025
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Provided training for new hires on fulfillment procedures, fostering a knowledgeable workforce committed to delivering quality results.
- Facilitated strong communication between the fulfillment department and other company departments, ensuring seamless collaboration in support of overall business objectives.
Hostess
Magill’s Restaurant and Catering
06.2016 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservations simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
Education
Chiawana High School
Pasco, WA06.2021
Skills
Constant, helpful, and effective communication
Fast-paced walking and being on my feet for 9 or more hours at a time
Efficient and safe, constant heavy lifting
Pallet jack trained
Outstanding customer service, all while completing online fulfillment orders on time
Extremely used to a fast-paced environment
Additional Information
While at Magill's, I partook in our catering services and had a clear understanding of prepping, packing, and delivering our food on time to ensure an excellent experience for the community
While at Target, I was entrusted to hand off our UPS packages every day, making sure all packages were delivered on time and at a high quality, which required moving pallets with pallet jacks and lifting many heavy boxes
Timeline
Fulfillment Expert
Target
09.2021 - 06.2025
Hostess
Magill’s Restaurant and Catering
06.2016 - 09.2021
Chiawana High School
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