Julie McKinney

• Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
• Greeted customers and directed to requested products.
• Selected and filled orders from stock to fulfill customer requirements.
• Communicated with other departments to facilitate fulfillment activities and address issues.
• Interacted with guests in friendly and knowledgeable way.

• Researched and chose appropriate curriculum to meet children's abilities and grade levels.
• Designed art sessions that sparked curiosity, stimulated imagination and encouraged children to think critically.
• Organized co-op field trips, educational outings, and hands-on projects to supplement and enhance textbook instruction.
• Attended curriculum fairs and homeschool meetings to understand different approaches to subject matter.
• Kept detailed records of graded homework, quizzes, classwork and exams to track students yearly progress and achievement.

• Merged and processed public notices and comment form for public distribution.
• Created monthly zoning commission agenda and applied to appropriate staff reports.
• Construct zoning commission packet for monthly production.
• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Logged monthly meter readings, processed water utilities billing and recorded incoming payments.
• Interacted with customers providing information and addressing complaints over phone and in-person regarding building permits, zoning, occupational licenses, business registrations, building inspections, and water utilities accounts.
• Prepared monthly operations report for utilities director's submission to Department of Environmental Protection.
• Produced letters, memorandums and reports for utility management and council members and filed various paperwork.

Traffic Court:

• Recorded affidavits for violation of probation, issued parking summons, scheduled cases for traffic court hearings, and processed and mailed respective documentation.

Circuit Civil:

• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Prepared and executed official documents to facilitate timely transactions and departmental functions.
• Provided information to judges, judicial assistants, attorneys and general public over phone, in person, or in writing.
• Maintained statistical data as required on weekly report.