Avery Milham
Kirkland,WA
Summary
Compassionate Animal Care Professional with veterinary assistance experience. Skilled in maintaining patient records and proficient in animal handling, general practice, and emergency care. Committed to ongoing learning and advancement toward becoming a Licensed Veterinary Technician (LVT), contributing effectively to animal well-being and supporting veterinary teams.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Veterinary Assistant
Juanita Hills Animal Hospital
Kirkland, WA
07.2026 - Current
- Administered vaccinations, medications, and treatments prescribed by the veterinarian.
- Assisted veterinarians in examining animals.
- Restrained dogs and cats safely during examinations and treatments
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Facilitated timely medication refills to support ongoing treatments.
- Cleaned kennels, exam rooms, and treatment areas following hospital standards
Veterinary Receptionist
Juanita Hills Animal Hospital
04.2026 - 07.2026
- Coordinated appointment scheduling and ensured accuracy of patient records using veterinary software systems to support efficient clinic operations.
- Managed appointment scheduling and maintained accurate patient records using veterinary software systems.
- Streamlined daily operations by answering incoming calls, directing inquiries, and efficiently taking messages for veterinarians.
- Facilitated smooth daily operations by answering incoming calls and directing inquiries to veterinarians.
- Facilitated patient handling to enhance comfort and safety during medical treatment. to maintain a safe and comfortable environment during care. to ensure comfort and safety during care procedures.
Customer Service Representative
BluePearl Pet Hospital
03.2025 - 04.2026
- Demonstrated emotional intelligence and composure in high-pressure situations to effectively resolve customer concerns.
- Handled sensitive client interactions with empathy and compassion, fostering trust and satisfaction.
- Compiled and organized records to streamline access to information and support efficient operations.
- Compiled records and organized them accordingly
Customer Service Representative
Pilchuck Veterinary Hospital
08.2024 - 03.2025
- Provided support to clients facing emotional challenges, ensuring they felt heard and understood.
- Sorted and categorized patient files to ensure accurate and accessible record-keeping.
- Organized and managed appointment scheduling to optimize workflow.
- Managed appointment scheduling to ensure efficient use of time and resources. to streamline operations and enhance service delivery.
- Developed understanding of veterinary procedures in both routine and emergency scenarios.
- Assisted in performing essential veterinary assistant duties to ensure animal care and welfare.
Dog Daycare Assistant
The Dog Spot NW
01.2020 - 08.2024
- Managed care and supervision of 2 to 16 dogs, ensuring their well-being and safety during playtime.
- Ensured a safe atmosphere through proper supervision of all activities involving the dogs during playtime.
- Analyzed dog behavior and interactions to enhance understanding of individual canine needs and improve overall care.
- Conducted regular cleanings of kennels, runs, and play areas to uphold hygiene standards and promote a healthy environment for the dogs.
- Maintained detailed records of attendance, feeding schedules, and medications administered for each dog.
Hostess
Zoe Coffee and Kitchen
08.2023 - 05.2024
- Operated cash register efficiently during peak hours.
- Supported servers and busers through high-volume shifts with food running and table clearing.
- Showed willingness to assist in multiple areas as needed. by helping out in other departments.
- Coordinated food running and table clearing during high-volume shifts to support servers and bussers.
- Operated cash register efficiently to process transactions and handle payments.
Barista
Starbucks
09.2021 - 05.2024
- Prepared diverse menu items to meet customer preferences
- Maintained cleanliness and organization of store to enhance customer experience
- Thrived in a high-volume, fast-paced work setting
- Processed cash and card transactions accurately and efficiently
- Work in a busy environment
Education
Bachelor of Science - Zoology
Washington State University
Pullman, WA, US 08.2021 - 05.2023
Skills
- Vaccine administration
- Sample collection
- Patient care
- Animal handling
- Veterinary support
- Insurance verification
- Medical terminology
- Time management
- Multitasking
- Team collaboration
- Professionalism
- Patient confidentiality
Timeline
Veterinary Assistant
Juanita Hills Animal Hospital
07.2026 - Current
Veterinary Receptionist
Juanita Hills Animal Hospital
04.2026 - 07.2026
Customer Service Representative
BluePearl Pet Hospital
03.2025 - 04.2026
Customer Service Representative
Pilchuck Veterinary Hospital
08.2024 - 03.2025
Hostess
Zoe Coffee and Kitchen
08.2023 - 05.2024
Barista
Starbucks
09.2021 - 05.2024
Bachelor of Science - Zoology
Washington State University
08.2021 - 05.2023
Dog Daycare Assistant
The Dog Spot NW
01.2020 - 08.2024