Avery Opperman
Summary
Motivated worker, and very experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Cleanliness and efficiency are the most important aspects of high paced service environments and I am focused on bringing a healthy environment through those aspects. More than anything I believe connecting with people is the most rewarding and important part of service. Just to provide a moment of a stress-free, relaxing environment brings fulfillment to my life.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin'
2021.10 - 2022.01
- Presented and explained drink menu, answering questions to educate customers
- Brewed espresso drinks and curated specialty drinks to customers liking
- Trained new baristas on proper coffee preparation techniques
- Recommended drink options to customers from their coffee preferences
Server
Palace Pizza Downtown
2022.01 - 2023.11
- Greeted and accommodated guests, building positive experience from the first interaction
- Was proficient with time management, making sure food was on time
- Passionate about learning and committed to continual improvement.
Barista
Starbucks
2023.11 - 2024.02
- Connected with regulars, and memorized their drink orders from past visits.
- Controlled line and crowd with quick, efficient service.
Server
Red Lobster
2024.03 - Current
- Worked with efficiency and showed prowess in multitasking.
- Kept satisfaction with everyone no matter the situation.
- Cared for everyone and their experiences.
Education
High School Diploma -
Ames High School
Ames, Iowa11.2023
Skills
- Food Preparation and Safety
- Menu Memorization
- Order Accuracy
- Dish & Beverage Preparation
- Dining Customer Service
- High-Volume Dining
- Hospitality Service Expertise
- Table Bussing
- Order Accuracy and Delivery
- Helpful and Informative
Home Barista, Music Lover.
I've been a avid coffee drinker my whole life. It was super culturally important to my Cajun family so growing up it was a big part of my life. Ever since those days I've been hooked trying out new drinks and perfecting my favorites. There's just something so familiar and warm about coffee that I cherish to this day along with the community it brings. I've also always been a music lover. My mother used to bring me to her piano lessons she taught when I was just a tiny baby. I loved the waves that fell over me listening to her play and I still chase that feeling to this day. I aspire to be successful in touching someone's heart as mine has by many musicians before.
References
- Mason Mott, Manager, Palace Pizza Downtown, (863) 220-4506, masonmott277@gmail.com
- Giovanni Moriello, Owner, Palace Pizza Downtown
- Elizabeth Slimm, Manager, Palace Pizza Downtown, (717) 877-8849, elizabeth.slimm@gmail.com
- Zachary Christofferson, Manager, Palace Pizza Downtown, (863) 337-8793, zjchristoffersen@gmail.com
Timeline
Server
Red Lobster
2024.03 - Current
Barista
Starbucks
2023.11 - 2024.02
Server
Palace Pizza Downtown
2022.01 - 2023.11
Barista
Dunkin'
2021.10 - 2022.01
High School Diploma -
Ames High School