Avery Powers
Macomb,MI
Summary
2nd year, Human Biology student at Michigan State University with aspirations of attending medical school. Previous office assistant with 1 year of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes. Experienced knowledge of medical terminology and performing basic vital signs. Certified in Microsoft Word, Excel, and Powerpoint.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Assistant
Advanced Women's Health Specialist
Sterling Heights, MI
07.2022 - 08.2023
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Michigan State University
East Lansing, MI05-2027
Henry Ford Ii High School
Sterling Heights, MI05-2023
Skills
- Chart updating
- Accuracy and Precision
- Insurance Verification
- Patient Scheduling
- Telephone Etiquette
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Vital Sign Monitoring
- Microsoft Word
- Microsoft Excel certified
Certification
- Microsoft Word Certified
- Microsoft Excel Certified
- Microsoft Powerpoint Certified
Affiliations
- Competitive Dancer from 2015-2023
- Current AWMA member at Michigan State University
Accomplishments
- Graduated Cum Laude from Henry Ford II High School
- Graduated from Henry Ford II High School with Honors from National Honor Society and Spanish National Honors Society
- Deans list Michigan State University 2023,2024
References
References available upon request.
Timeline
Office Assistant
Advanced Women's Health Specialist
07.2022 - 08.2023
- Microsoft Word Certified
- Microsoft Excel Certified
- Microsoft Powerpoint Certified
Michigan State University
Henry Ford Ii High School
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