Amy Clubb
Sweeden,KY
Summary
Unit Clerk experienced coordinating medical records, restocking supplies and answering multi-line phone systems for fast-paced medical units. Transcribes and faxes orders, scans records and organizes diverse forms. Computer-savvy and well-organized with strengths in data entry and file management. Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level . Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Medical Assistant/Phelbotomy/Office Manager
Sahethya Medical Group
02.2017 - Current
- I started in the Brownsville office and in July of 2022 came to the Bowling Green Office
- In that office I was office manager, worked front desk, roomed patients, download CPAP compliances, labs and INR's
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Checking patient vitals and rooming them, checking the fax inbox, faxing order, scheduling patient appointments and procedures
- Medication PA's, calling labs and requesting medical records.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
Unit Clerk/Rehab Tech/Medical Records
SkyRehab
- Taking doctors orders off of the computer and putting them on the kardex
- Scheduling follow up appointments
- Taking vitals signs and weight, rooming patients.
Assistant Manager
Pizza-n-Paradise
03.2007
- Open and closing the restaurant and counting money for deposit
- Accurately answering calls to get orders from businesses and customers and delivering product in a timely matter.
Unit Secretary
Parkview Medical Center
03.2010 - 03.2011
- Taking doctors orders and entering them into computer
- Scheduling procedures and appointments for inpatient and outpatient treatment
- Receiving files from other facilities to help with patient care and file confidential paperwork in correct chart
- Answering phones and call lights, order floor stock and supplies for everyday use.
Certified Nursing Assistant/Unit Clerk
The Medical Center
11.2000 - 05.2006
- Helping with patient's everyday living such as baths, getting settled into their rooms
- Taking vitals and weights and putting them into the charts for doctors
- Taking orders and entering them into the computer, scheduling patient's for inpatient and outpatient procedures.
Education
Associate of Applied Science - Nursing
South College
Knoxville, TN06.2024
Associate of Science - Medical Assisting
Daymar College
Bowling Green06.2021
Certified Nursing Assistant - CNA
Bowling Green Tech
Bowling Green07.1997
Skills
- HIPAA Compliance
- Preparing charts
- Documentation skills
- Multi-line phone system
- Chart updating
- Medical Records Maintenance
- Medical Terminology
- Reception Management
- Electronic Charting
- Supply Restocking
- Patient Scheduling
- Records Scanning
- Transcribing orders
- Documenting vital signs
- Document Management
- Retrieving medical records
- Scheduling labs
- Scheduling Tests and Procedures
- Customer Service
- Clerical Support
- Appointment Scheduling
- Computer Proficiency
- Medical Charting
- Appointment Setting
- Basic Life Support for Health Care Providers
- Collaboration and Teamwork
- Critical Thinking
Timeline
Medical Assistant/Phelbotomy/Office Manager
Sahethya Medical Group
02.2017 - Current
Unit Secretary
Parkview Medical Center
03.2010 - 03.2011
Assistant Manager
Pizza-n-Paradise
03.2007
Certified Nursing Assistant/Unit Clerk
The Medical Center
11.2000 - 05.2006
Unit Clerk/Rehab Tech/Medical Records
SkyRehab
Associate of Applied Science - Nursing
South College
Associate of Science - Medical Assisting
Daymar College
Certified Nursing Assistant - CNA
Bowling Green Tech