Avery Rodriguez
Summary
Working in customer service is where I belong! I find joy in helping people and giving them information on any of their needs. I enjoy bonding with and guiding customers on what could be the best options for them.
If my friends could describe me, they'd say I am openminded, encouraging, hardworking and kind.
Some hobbies of mine include hiking and yoga, waking my dogs, golfing, painting and volunteering at my local shelters. Often, I volunteer at animal shelters in my free time because I love spending time with the animals and creating a safe environment for them.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
H-E-B Grocery
04.2024 - Current
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Resolved conflicts by actively listening to customer concerns and providing effective solutions
- Trained new staff on customer service protocols and operational procedures.
- Monitored inventory levels, ensuring product availability for customer demands.
Team Member
Chic-Fil-A
08.2021 - 02.2024
- Provided exceptional customer service in fast-paced environment, ensuring positive experiences.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Midlothian High School
MidlothianAssociate of Science - Pediatric Nursing
Navarro College
Corsicana, TXSkills
- CPR certified
- Easy communication
- Conflict resolution
- Critical thinking
- Problem Solving
- Time management
Timeline
Customer Service Representative
H-E-B Grocery
04.2024 - Current
Team Member
Chic-Fil-A
08.2021 - 02.2024
High School Diploma -
Midlothian High School
Associate of Science - Pediatric Nursing
Navarro College