Avery Smith
Memphis ,TN
Summary
Dynamic retail leader with 15 years of progressive experience driving operational excellence, developing high‑performing leaders, and elevating customer and patient experience across complex, high‑volume markets. Known for building cohesive teams, executing corporate strategy with precision, and improving business performance through coaching, accountability, and deep community engagement. Skilled in pharmacy and front‑end operations, talent development, and multi‑unit leadership.
Overview
15
15
years of professional experience
1
1
Certification
Work History
District Manager Pharmacy and Retail Operations
Walgreens
Memphis, TN
10.2020 - 02.2026
- Directed operational strategies to enhance store performance and customer satisfaction across multiple locations.
- Implemented training programs to develop staff skills and improve team efficiency in high-volume stores.
- Analyzed sales data to identify trends, guiding inventory management and merchandising decisions.
- Established key performance indicators to monitor store operations and drive continuous improvement initiatives.
- Led operational strategies to enhance store performance across multiple locations.
- Developed and implemented training programs for new district personnel.
Certified Store Manager
Walgreens
Nashville, TN
12.2018 - 10.2020
- Led daily operations ensuring compliance with company policies and procedures.
- Managed staff performance through coaching, training, and development initiatives.
- Optimized inventory management processes to reduce waste and improve stock availability.
- Implemented strategic merchandising layouts to enhance customer shopping experience.
- Analyzed sales data to identify trends and drive promotional strategies effectively.
Assistant Store Manager
Walgreens
Murfreesboro, TN
10.2010 - 12.2018
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, informing product placement and promotions.
Education
Bachelor of Science - Organizational Leadership
Union University
Jackson, TN05-2027
High School Diploma -
Mitchell High School
Memphis, TN05-2009
Skills
- Business Performance Management
- Talent and Development & Succession Planning
- Organizational Strategy Development
- Customer and Patient Experience Excellence
- Communication and Influence
- Business and Financial Acumen
Certification
- Licensed Pharmacy Technician -TN -10 years
- Board Certified Pharmacy Technician, PTCB - 8 years
Timeline
District Manager Pharmacy and Retail Operations
Walgreens
10.2020 - 02.2026
Certified Store Manager
Walgreens
12.2018 - 10.2020
Assistant Store Manager
Walgreens
10.2010 - 12.2018
Bachelor of Science - Organizational Leadership
Union University
High School Diploma -
Mitchell High School