Avery Songer
Stephenville,TX
Summary
At Lovells Cafe, I excelled as a Waitress Supervisor, enhancing the dining experience by improving table turnover and ensuring order accuracy. My leadership fostered a collaborative environment, resolving conflicts and boosting staff morale. Skills in customer service and staff management led to notable achievements in efficiency and guest satisfaction.
Developed skills in team leadership and customer service within bustling restaurant environment. Demonstrates effective communication and conflict resolution abilities, ensuring smooth operations. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
2
2
years of professional experience
Work History
Office Assistant
Songer Septic Sand and Gravel
05.2024 - 08.2024
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
Waitress Supervisor
Lovells Cafe
05.2022 - 07.2023
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Bachelor of Science - Nursing
Tarleton State University
Stephenville, TX05-2027
Skills
- Order accuracy
- Customer service
- Relationship building
- Staff management
- Time management
- Verbal communication
- Mail handling
- Office management
Timeline
Office Assistant
Songer Septic Sand and Gravel
05.2024 - 08.2024
Waitress Supervisor
Lovells Cafe
05.2022 - 07.2023
Bachelor of Science - Nursing
Tarleton State University
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