Avery Velasco
Discovery Bay,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Repair Agent Level 1
Best Buy
Tracy, CA
02.2025 - Current
- Inspected and tested, repaired and open-box products for proper operation.
- Diagnosed technical issues in units, ensuring accurate assessments for repair needs.
- Executed minor repairs on a variety of units, maintaining high standards of quality and efficiency.
- Met or exceeded performance by managing workload and prioritizing tasks based on urgency or complexity.
- Collaborated with team members to optimize workflow and improve overall service quality.
Merchandiser Processor
Best Buy
Tracy, CA
08.2024 - Current
- Process units and move it to designated service lanes prior to day of received.
- Fulfill unit by locating, packing and shipping products to their destinations.
- Scan and process shipment which includes appliances and TVs to be moved to day lanes for transportation.
- Test or JKO appliances and TVs prior to conditions stated on the URF to see if its in working condition and resalable.
- Maintain a clean working station and sweep up dock after receiving.
Assistant Manager
Cycle Gear
Pittsburg, CA
02.2024 - 04.2024
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Receiving Specialist
Cycle Gear
Pittsburg, CA
07.2023 - 02.2024
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Monitored inventory data to maintain sufficient supply levels to meet business and customer needs.
- Processed files, record keeping and the operation of standard office equipment.
- Streamlined receiving processes by implementing efficient organization and tracking systems.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Managed returns processing efficiently, collaborating with customer service representatives to quickly resolve any issues related to returned merchandise.
Shop Assistant
Norcal Performance
San Bruno, CA
08.2018 - 08.2020
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Gained extensive knowledge in data entry, analysis and reporting.
- Checked incoming orders and organized new stock.
- Assisted lead technician on installing or removing parts on vehicle
Lot Porter
Stewart Chevrolet Cadillac
Colma, CA
05.2017 - 06.2018
- Communicated with service team and other staff to assist customers.
- Maintained physical appearance of lot to attract customers to business.
- Communicated with coworkers and managers about completed duties.
- Managed new car inventories & visual/safety inspections
- Performed routine inspections of incoming vehicles, identifying potential issues or discrepancies before adding them to the inventory system.
Sales Associate
Target
Colma, CA
11.2016 - 08.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Parts Clerk Internship
Triple J Ford Mazda
Tamuning, GU
01.2015 - 06.2015
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
- Researched vehicles and parts via physical catalogs and electronic means.
- Utilized comprehensive knowledge of industry trends to make informed recommendations for stocking specific parts or adjusting reorder points as needed.
Education
Certificate - Information Technology
Futuro Health
East Bay, CA09-2021
Associate of Arts - Automotive Technology
Sierra College
Rocklin, CA05-2020
No Degree - General Education
Skyline College
San Bruno, CA05-2018
High School Diploma -
Okkodo High School
Dededo, GU06-2015
Skills
- Paperwork Processing
- Shipment Processing
- Product Inspection
- Records Management
- Calibration techniques
- Mechanical skills
- Hardware Installation
- Troubleshooting skills
- Safety requirements
Education
Dededo, GU,San Bruno, CA,Rocklin, CA,East Bay, CA
Contact
Discovery Bay, CA 94505
Timeline
Repair Agent Level 1
Best Buy
02.2025 - Current
Merchandiser Processor
Best Buy
08.2024 - Current
Assistant Manager
Cycle Gear
02.2024 - 04.2024
Receiving Specialist
Cycle Gear
07.2023 - 02.2024
Shop Assistant
Norcal Performance
08.2018 - 08.2020
Lot Porter
Stewart Chevrolet Cadillac
05.2017 - 06.2018
Sales Associate
Target
11.2016 - 08.2017
Parts Clerk Internship
Triple J Ford Mazda
01.2015 - 06.2015
Associate of Arts - Automotive Technology
Sierra College
No Degree - General Education
Skyline College
High School Diploma -
Okkodo High School
Certificate - Information Technology
Futuro Health