Summary
Overview
Work History
Education
Skills
Timeline
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Aveyon Lauderdale Porter

Louisville,KY

Summary

Accomplished Guest Service Representative at Kentucky Kingdom And Hurricane Bay, adept at enhancing guest satisfaction through exceptional customer service and effective guest relations. Proven track record in cash handling with 99% accuracy. Skilled in loyalty promotion and flexible scheduling, ensuring seamless operations and positive guest experiences.

Overview

2
2
years of professional experience

Work History

Guest Service Representative

Kentucky Kingdom And Hurricane Bay
05.2022 - 10.2024
  • Greeted guests upon arrival by providing warm welcome.
  • Created welcoming and comfortable environment for guests.
  • Handled customer complaints to satisfy and retain guests.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Atherton High School
Louisville, KY
05-2025

Skills

  • Check-in coordination
  • Loyalty promotion
  • Guest orientation
  • Guest relations
  • Customer service
  • Flexible schedule
  • Data inputting
  • Cash handling experience

Timeline

Guest Service Representative

Kentucky Kingdom And Hurricane Bay
05.2022 - 10.2024

High School Diploma -

Atherton High School

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