Avi Swami
London,Ontario
Summary
Results-oriented Human Resources Specialist with extensive experience in organizational consultancy and operational planning. Cross-functional communicator skilled in analyzing company needs, developing long-term solutions, and implementing aligned vision across departments or business unit leadership. Resourceful team player focused on developing efficient processes using knowledge of HR administration, recruiting and employee records management.
Overview
5
5
years of professional experience
Work History
Human Resources Business Partner
Amazon.ca
12.2023 - Current
- Launched Canada's largest robotics site with a capacity of 5000, achieving the most successful launch in the country
- Ensured precise labor planning and conducted timely recruitment for seamless operations
- Our site had the best attendance show up rate for the first in CACF averaging at 90%
- Coached managers on effective employee relations strategies to address workplace conflicts proactively.
- Launched all HR related standard work processes from scratch
- Analyzed data from surveys and other sources to identify trends in employee engagement and satisfaction
- Managed complex employee relations issues to promote a healthy workplace culture.
Human Resources Partner
Amazon.ca
08.2022 - 11.2023
- Worked at Canada's biggest TSSL fulfillment centre
- Controlled attrition rate and brought it to0.57% from2% with help of senior leadership by implementing associate engagement activities
- Partnered with the Payroll Department to bring down the site wide payroll defects to0.15% from0.58% by identifying the root causes and providing them with timely solutions
- HR Point of Contact for Roster Management for6500 associates, brought down the roster defects from2.75% to0.5% by inputting manager/associate moves timely, inputting correct shift patterns/departments
- Oversaw overall talent acquisition for internal Tier3 roles in the fulfillment centre, completed full-cycle recruitment for35 requisitions
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions
- Identified staff vacancies based on forecasted attrition and placed labor order in accordance and made sure we delivered the expected customer experience at Amazon
- Established measures to promote diversity and drive equal access to opportunity and advancement
Senior Human Resources Assistant
Amazon.ca
05.2021 - 07.2022
- Ensure data integrity in HRIS (Peoplesoft) systems
- Daily maintenance of HRIS systems : entering new employees, issuing time cards, and updating employee information, Benefits Enrollments, etc
- Attendance tracking : coordinate with managers to ensure employees are on the correct schedule pattern and crew sheets
- Completing and distributing daily and weekly reports to Fulfillment Center (FC) managers and corporate office
- Coordinate with managers, using labor tracking tools, to ensure employees are on the correct schedule patterns
- Completing and distributing reports as needed by FC managers and corporate offices
- Provide frequent customer service regarding payroll, benefits, scheduling, etc
- Assist internal customers with benefits, orientation, and stock inquiries
- Introduced in-house employee career path program to increase long-term business success
- Assessed and filtered resumes from potential job candidates to identify qualified individuals
- Supported recruitment with resume screening, interview scheduling and candidate job offers
- Provided Daily Attendance tracking : Coordinated with managers to ensure associates are on the correct schedule patterns
- Complete and report metric gaps on daily and weekly reports regarding attendance, attrition, engagement, labor fill
Community Relations Coordinator Intern
Boston Pizza
12.2019 - 04.2020
- Utilized Twitter and Facebook to promote products, services and content
- Proposed innovative storylines for digital content and developed unique campaigns to promote brand engagement
- Connected with customers by responding to comments and tagged photos with engaging questions and remarks
- Worked with internal partners to freshen page content
- Supported sales process by engaging appropriately when responding to online audience inquires and posted comments
Education
Bachelor of Arts - Public Relations
Humber College
Toronto, ON04.2021
High School Diploma -
Amity International School
New Delhi, IN05.2017
Skills
- Employee relations
- Employee retention
- Policy implementation
- HR analytics
- Diversity and inclusion
- Workforce planning
Timeline
Human Resources Business Partner
Amazon.ca
12.2023 - Current
Human Resources Partner
Amazon.ca
08.2022 - 11.2023
Senior Human Resources Assistant
Amazon.ca
05.2021 - 07.2022
Community Relations Coordinator Intern
Boston Pizza
12.2019 - 04.2020
Bachelor of Arts - Public Relations
Humber College
High School Diploma -
Amity International School
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