Aviana White
Gulfport,MS
Summary
Offering a dependable and compassionate approach, well-suited for healthcare settings and eager to learn and grow. Brings understanding of patient care procedures and importance of maintaining sterile environments, along with skills in basic medical terminology and communication. Ready to use and develop phlebotomy techniques and patient interaction skills.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Division Of Medicaid
Gulfport, MS
03.2025 - Current
- Managed scheduling and coordination of meetings for executive staff.
- Assisted in processing Medicaid applications, ensuring compliance with regulations.
- Responded to inquiries from clients and providers, maintaining high customer service standards.
- Developed and maintained filing systems for sensitive documents and records.
- Streamlined office procedures, improving overall efficiency in administrative tasks.
- Collaborated with cross-functional teams to support project initiatives and deadlines.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Patient Care
REM
D'Iberville, MS
01.2024 - 07.2025
- Improved patient care by efficiently updating and maintaining electronic health records.
- Maintained accurate patient records, ensuring compliance with healthcare regulations.
- Enhanced patient care by efficiently managing and updating medical records.
- Assisted patients with daily living activities, promoting independence and comfort.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Administrative Assistant
Staffers
Gulfport, MS
07.2024 - 03.2025
- Organized training materials and resources for new hires within the department.
- Utilized Microsoft Office Suite to create reports and presentations for team meetings.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Education
High School Diploma - Certified Phlebotomy Technician
Grove Health Care College
Gulfport05-2026
GED -
Mississippi Gulf Coast Community College
Gulfport12-2008
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Filing
- Customer relations
- Critical thinking
- Database entry
- Excel spreadsheets
- Verbal communication
Timeline
Administrative Assistant
Division Of Medicaid
03.2025 - Current
Administrative Assistant
Staffers
07.2024 - 03.2025
Patient Care
REM
01.2024 - 07.2025
High School Diploma - Certified Phlebotomy Technician
Grove Health Care College
GED -
Mississippi Gulf Coast Community College