Dynamic healthcare professional with leadership experience in phlebotomy and operations. Proven ability to implement quality control measures and foster collaboration among healthcare teams to enhance patient outcomes and operational efficiency.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Fresenius Medical Care Holdings Inc.
Jacksonville, FL
06.2024 - Current
Assisted patients with daily activities and personal care needs, ensuring comfort and dignity.
Monitored vital signs and documented changes in patient conditions for healthcare teams.
Maintained cleanliness and organization of patient care areas to promote a safe environment.
Collaborated with nursing staff to implement individualized care plans effectively.
Group Lead Phlebotomist
CSL Plasma
Jacksonville, FL
07.2021 - 04.2024
Led team in daily operations to ensure compliance with safety and quality standards.
Trained and mentored new staff on plasma collection procedures and equipment usage.
Streamlined inventory management processes, reducing waste and improving resource allocation.
Implemented quality control measures to enhance operational efficiency and maintain regulatory compliance.
Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
Operations Team Lead
HGS
Jacksonville, FL
08.2018 - 05.2021
Led daily operations to ensure seamless workflow and service delivery.
Streamlined process improvements resulting in enhanced team efficiency.
Trained and mentored new team members on operational procedures.
Collaborated with cross-functional teams to resolve operational challenges.