Avida Alpentzou
Securitas
Texas City,TX
1
Language
2
years of professional experience
Customer-focused professional with experience in food service and customer service. Skilled in maintaining cleanliness, adhering to safety protocols, and efficiently assisting customers in fast-paced environments. Strong communicator and team player, dedicated to fostering a safe and welcoming atmosphere.
Work History
Security Officer
7 Months- Part-time
- I guide individuals through metal detectors, search bags, maintain security at my post, and conduct pat-downs.
- Maintained 100% attendance during peak seasons, demonstrating dependability and flexibility to adapt to changing schedules and meet customer demands.
- A security company providing services at various locations, including cruise ship terminals. We board thousands of people in a fast-paced environment, emphasizing helpfulness and strong communication skills.
Food Service/ Cashier / Stocking
1 Year 1 Month- Full-time
- Created a customer engagement strategy that elevated customer satisfaction scores, fostering loyalty and repeat business in a fast-paced environment.
- Enhanced customer experience by training team members on kiosk operations and equipment usage, leading to improved service speed and satisfaction in a fast-paced environment.
- An ice cream and candy store situated in a busy, touristy area, offering a variety of ice cream, sweets, and desserts prepared by employees.
Education
Associates - Environmental Engineering
GPA: 3.2
Skills
Access Control
Crisis management
Problem Solving
Attention to Detail
Time Management
Collaboration
Customer engagement
Languages
English
Native or Bilingual
Timeline
Security Officer
Securitas
02.2026 - CurrentRead More
Food Service/ Cashier / Stocking
Forever Sweet
04.2024 - 05.2025Read More
Galveston College
Associates from Environmental Engineering
Read More