Avion Evans
Allentown
Summary
Dedicated and passionate criminal justice professional with a strong academic foundation and hands-on experience in conflict resolution, policy enforcement, and community support. Currently completing a Bachelor of Science in Criminal Justice and pursuing a Master of Science in Crime Science. Skilled in fostering positive environments, mentoring individuals, and handling crisis situations. Seeking opportunities in crime analysis, crime investigation, and related roles to advocate for justice and community safety.
Overview
5
5
years of professional experience
Work History
Assistant teacher
Via of the Lehigh Valley
09.2024 - Current
- Teach and mentor students in behavior management and social skills
- Develop strategies for conflict resolution and student development
- Assist in creating a structured and supportive learning environment
Residential Advisor
Cedar Crest College
08.2022 - Current
- Enforce college policies and manage crisis situations in dormitory settings
- Provide mentorship and guidance to first-year students
- Promote a positive and safe living environment through conflict resolution strategies
Guest Service Usher (Seasonal)
Dorney Park & Wildwater Kingdom Amusement Park
09.2022 - 09.2024
- Ensured smooth flow of traffic within the venue by efficiently managing entry points during high-volume events or peak hours.
- Supported event setup and teardown processes, contributing to efficient transitions between scheduled performances or activities.
- Enhanced guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Contributed ideas for implementing new initiatives aimed at improving overall guest satisfaction levels during team meetings or brainstorming sessions.
Customer Service Associate
Walmart
01.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Bachelor of Science - Criminal Justice
Cedar Crest College
Allentown, PA05.2025
Skills
- Conflict Resolution
- Mediation
- Crime Analysis
- Policy Enforcement
- Ethical Decision-Making
- Behavioral Crisis Management
- Leadership
- Mentorship
- Lesson planning
- Oral communication
Timeline
Assistant teacher
Via of the Lehigh Valley
09.2024 - Current
Guest Service Usher (Seasonal)
Dorney Park & Wildwater Kingdom Amusement Park
09.2022 - 09.2024
Residential Advisor
Cedar Crest College
08.2022 - Current
Customer Service Associate
Walmart
01.2020 - 08.2021
Bachelor of Science - Criminal Justice
Cedar Crest College