Avis Crayton
Parkville,Maryland
Summary
Experienced leader with 27 years in community-based care, specializing in clinical supervision and ethical decision-making. Skilled in managing seniors across geriatric services and addressing complex psychosocial issues through interdisciplinary collaboration. Cultivated strong relationships with administration and regulatory agencies to enhance patient care. Committed to continuous improvement and capable of quickly mastering new skills.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Social Work Supervisor
Johns Hopkins BayviewMed.Center
Baltimore, Maryland
09.1999 - Current
- Supervised social work team, recreation and chaplains to elevate patient care and support standards.
- Developed training programs for new social workers, recreation staff and chaplains and interns to enhance skillsets.
- Coordinated interdisciplinary meetings to address patient needs, enhancing collaborative care.
- Collaborated with community resources to connect patients with essential services.
- Collaborated with other departments within the organization to coordinate resources for client's needs.
- Conducted performance reviews of social work, recreation and chaplain staff to identify areas of improvement.
- Responded quickly and efficiently when emergency situations arose requiring immediate attention from a supervisor.
- Coordinated with external agencies to provide additional services or referrals for clients.
- Evaluated program outcomes to assess effectiveness, informing future service improvements.
- Developed and implemented policies for social work, recreation and chaplain staff, ensuring alignment with professional standards and promoting best practices.
- Addressed complaints from clients or their families regarding service delivery issues promptly and professionally.
- Monitored caseloads of assigned staff to ensure timely completion of tasks.
- Implemented strategies for managing difficult cases including those involving ethical dilemmas or legal issues.
- Assisted with developing new initiatives for providing quality care for clients that meet professional standards as well as organizational goals.
- Recommended changes or improvements based on feedback obtained through surveys, interviews, focus groups conducted by the department.
- Served as a liaison between community partners and departmental staff members in order to strengthen relationships.
- Developed policies and standard operating procedures for program's services.
- Facilitated daily IDT meetings.
Education
Master of Science - Social Work
University of Maryland School of Social Work
Baltimore, MD05-1998
Bachelor of Science - Social Work
Morgan State University
Baltimore, MD05-1996
Skills
- Clinical supervision and interdisciplinary collaboration
- Community-based care
- Complex psychosocial management
- Program evaluation and performance assessment
- Leadership development and staff training
- Geriatric care expertise
- Ethical decision-making
- Problem-solving and conflict resolution
Certification
- Licensed Certified Social Worker- Clinical - Maryland Board of Social Work Examiners - 2002
- Board Registered and Approved Supervisor - Maryland Board of Social Work Examiners - 2005
- Strategic Healthcare Leadership Certificate - eCornell -2025
- Johns Hopkins Medicine Leadership Excellence Award - 2023
Timeline
Social Work Supervisor
Johns Hopkins BayviewMed.Center
09.1999 - Current
Master of Science - Social Work
University of Maryland School of Social Work
Bachelor of Science - Social Work
Morgan State University