AVONNTE Lewis
Petersburg,VA
Summary
Adaptable Assistant General Manager with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing 5 years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level supervisor position to help launch career while achieving company goals.
Overview
11
11
years of professional experience
Work History
Assistant General Manager
Taco Bell
Newport News, VA
03.2015 - 01.2026
- Motivated and led team members to work together to achieve targets.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Enhanced team engagement and performance with daily updates and informational meetings.
- Identified customer needs and delivered relevant product solutions and promotions.
- Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
- Helped team develop specialized projects, events and promotions.
- Met business targets with streamlined operations strategies.
- Led daily operations to ensure consistency in service and product quality.
- Trained and mentored staff to enhance team performance and customer satisfaction.
- Implemented inventory management strategies to reduce waste and optimize supply chain efficiency.
- Coordinated promotional campaigns to drive sales growth and increase customer engagement.
- Developed training programs focused on operational excellence and employee development.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
Security Supervisor
Allied Universal Security Services
Colonial Heights, VA
02.2023 - 08.2024
- Supervised daily security operations, ensuring compliance with safety protocols and company policies.
- Trained and mentored security staff to enhance performance and adherence to procedures.
- Developed and implemented incident response strategies, improving emergency preparedness across facilities.
- Conducted regular security audits, identifying vulnerabilities and recommending improvements to enhance safety measures.
- Collaborated with law enforcement agencies during investigations, facilitating information sharing and threat assessments.
- Managed scheduling and staffing for security personnel, optimizing resource allocation for peak times.
- Analyzed incident reports to identify trends, leading initiatives that reduced security breaches by implementing proactive measures.
- Led training workshops on conflict resolution and customer service, fostering a professional environment among security teams.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
Picker/Packer
Amazon.com
Petersburg, VA
05.2020 - 03.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Selected products and items from shelves and pallets for customer orders.
Marketing Manager
Cutco Cutlery
03.2018 - 03.2021
- Motivated and led team members to work together to achieve targets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Forecasted customer demand to set prices or credit terms for goods or services.
Loader and Unloader
UPS
Richmond, VA
09.2020 - 02.2021
- Unloaded products from incoming transports.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Communicated load, product or pallet issues to supervisor.
- Applied shrink wrap to pallets, securing product for storage and shipment.
Assistant Manager
Dairy Queen
Newport News, VA
06.2015 - 09.2017
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments.
Education
Bachelor of Arts - Criminal Justice
Virginia State University
Petersburg, VA05-2023
High School Diploma -
Heritage High School
Newport News, VA05-2019
Skills
- Forklift
- Forklift Certification
- Demand Generation Marketing
- Reliability — Proficient
- Retail Marketing
- Tendency to be dependable and come to work
- Full results: Proficient
- Work Motivation — Completed
- Level of motivation and discipline applied toward work is superb
- Warehouse Associate — Highly Proficient
- Assesses the tendencies that are important for success in warehouse roles
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field
- CERTIFICATIONS AND LICENSES
- Business Development
- Team Leadership
- Budget Control
- Business Leadership
- Employee Motivation
- Staff Scheduling
- Performance Assessment
- Legal Issue Resolution
- Staff management
- Inventory control
- Operations management
- Staff development
- Team leadership expertise
- Employee relations
- Food safety and sanitation
- Training and development background
- Employee scheduling
- Customer relationship management (CRM)
- Operations oversight
- Budget control
Accomplishments
- I have received community service awards and participation awards for the many clubs, orgs, jobs, and projects I have decided to join.
- I worked in a hospital helping a woman last name carpenter raise and take care of 4 little babies Michael, George, Celeste, and Jaylen fed them taught them things their deceased parents could not teach them.
- I worked in an old folks home looking after my grandma Hellen cousins before she died all before junior year of high school.
- I was in band as a section leader of the saxophones in school I traveled around the city playing jazz with Stephen Arrington for the mayor, the governor and more people of Newport news city council and the NN school systems.
Languages
English
Native/ Bilingual
German
Limited
Russian
Limited
Javanese
Professional
Timeline
Security Supervisor
Allied Universal Security Services
02.2023 - 08.2024
Loader and Unloader
UPS
09.2020 - 02.2021
Picker/Packer
Amazon.com
05.2020 - 03.2022
Marketing Manager
Cutco Cutlery
03.2018 - 03.2021
Assistant Manager
Dairy Queen
06.2015 - 09.2017
Assistant General Manager
Taco Bell
03.2015 - 01.2026
High School Diploma -
Heritage High School
Bachelor of Arts - Criminal Justice
Virginia State University
Education and Training
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