AWATEL BEDOR
Colorado Springs,CO
Summary
People-Focused Leader experienced in building trust and motivating teams. Achieved impactful results through strategic thinking, clear communication, and commitment to developing individuals and fostering strong relationships. Focused on creating empowering environments that drive meaningful contributions and business success.
Overview
16
16
years of professional experience
Work History
Front-end Lead
Walmart
Colorado Springs, Colorado
12.2024 - 10.2026
- Led Walmart front end associates during register, self-checkout, and service desk operations.
- Trained cashiers on POS procedures, transaction accuracy, and customer service standards.
- Monitored cash handling, till counts, and payment discrepancies across checkout lanes.
- Coordinated front end coverage, breaks, and daily task assignments with supervisors.
- Resolved customer issues involving returns, exchanges, and checkout concerns at Walmart.
- Enforced company policies, safety practices, and loss prevention procedures at registers.
- Supported self-checkout lanes by assisting guests with scanning and payment problems.
- Communicated store updates, process changes, and service expectations to front end staff.
- Provided technical guidance to junior team members.
- Analyzing user feedback to identify areas for improvement in future versions of products.
- Collaborating with other departments to ensure successful integration of products into their systems.
- Ensuring compliance with established coding standards and guidelines.
- Built partnerships with external vendors to enhance resource availability.
- Communicating regularly with stakeholders regarding project updates, timelines, risks.
- Assisting with the recruitment process for new front end developers.
- Managing workloads among team members based on individual strengths and availability.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Ensured efficient payment transactions to enhance customer satisfaction. and provided customers with receipts and proper bills and change.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Managed opening and closing procedures by reconciling sales records and cash transactions with software data.
- Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
- Resolved customer complaints or answered customers questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Engaged in conversations with employees to resolve performance-related challenges. with employees, identifying causes and issues to find solutions.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Recruited, interviewed and selected employees to fill vacant roles.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
Stocking Lead
Walmart
Colorado Springs, Colorado
03.2022 - 12.2022
- Directed Walmart overnight stocking teams across grocery, general merchandise, and consumables aisles.
- Directed and coordinated stocking activities to ensure timely order fulfillment.
- Assigned daily tasks and guided associates through prioritized Walmart replenishment work.
- Coordinated freight unloading, pallet movement, and backroom organization for sales floor replenishment.
- Facilitated daily tasks and supported associates in executing Walmart replenishment work.
- Monitored team performance daily to identify areas for improvement and development opportunities.
- Trained associates on stocking standards, safety practices, and department routines.
- Provided training and guidance to new employees on the proper techniques for stocking merchandise.
- Checked merchandise presentation, zoning, and label accuracy on Walmart shelves.
- Communicated with management about freight issues, staffing needs, and floor readiness.
- Enforced safe lifting, equipment use, and cleanup procedures during stocking operations.
- Ensured compliance with safety regulations, company policies, and procedures.
- Assigned tasks to team members based on their individual strengths and abilities.
- Settled issues among crew members by addressing problems immediately and mediating disagreements.
- Ensured work areas were clean to support a safe and productive environment., neat and organized for optimal productivity and worker safety.
- Stocked shelves to maintain organized display and enhance shopping experience., racks, and bins with new or transferred merchandise.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Operated forklift and pallet jack to transport heavy loads.
Stocking Associate
Walmart
Colorado Springs, Colorado
09.2021 - 03.2022
- Stocked Walmart shelves with freight from backroom and receiving areas.
- Unloaded pallets and sorted merchandise for department placement.
- Replenished products using handheld scanners and stock lists.
- Checked inventory locations and corrected shelf labels.
- Ensured proper inventory placement and corrected shelf labels.
- Assisted customers with item searches and store directions.
- Followed Walmart safety practices while moving heavy stock.
- Arranged product on shelves following merchandising guidelines.
- Organized backroom areas, ensuring all items were properly stored and labeled.
- Maintained cleanliness of sales floor, including sweeping, dusting, and mopping.
- Broke down and discarded empty packaging and boxes after stocking products.
- Ensured all products were correctly priced and tagged before stocking shelves.
- Unloaded goods using hand trucks or other equipment to receive merchandise.
- Stocked merchandise by UPC codes and read labels to match..
- Rotated stock from older to newer product to ensure quality control standards.
- Checked expiration dates on perishable items to ensure freshness.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Arranged products to enhance customer access on shelves and displays that meet company policies.
- Palletized merchandise for easy movement to sales floor locations.
- Greeted customers and retrieved requested products to drive satisfaction.
- Coordinated with management to identify and resolve inventory discrepancies.
Crew Chief Manager
IHOP
Ewa Beach, HI
09.2018 - 11.2018
- Ensured personnel, equipment, and supplies were prepared to meet business needs; assigned Team Member duties and fostered teamwork.
- Assist in conducting orientation and training for new Team Members and give refresher training to current Team Members, when needed. Supervise Team Member performance and conduct in accordance with Company policies. Observe guest reactions to quality of food and service.
- Assist in conducting orientation and training for new Team Members and giving refresher training to current Team Members, when needed. Supervise Team Member performance and conduct in accordance with Company policies. Observe guest reactions to quality of food and service.
- Review all time cards (or time reports) daily as required by the Unit Manager. Adjust schedule to meet the needs of the restaurant.
- Enforced portion control per Standard Operating Procedures; checked deliveries for proper quantity, quality, pricing, and completeness while maintaining security and controlling waste.
- Managed cash and store receipts to ensure financial accuracy.
- Maintained accurate register readings and prepared daily sales reports.
- > Reconcile cash receipts and store bank funds.
- > Make DAILY deposits and submit deposit slips to the Accounting Office as required by the Manager or the Assistant Manager.
- Prepared registers and Servers with adequate change and bills before peak hours.
- Applied company check cashing policies to ensure adherence to procedures.
Head Prep Cook
IHOP
Ewa Beach, HI
06.2018 - 11.2018
- Labeled and stocked ingredients on shelves for organization and easy access
- Measuring ingredients and seasonings to be used on cooking
- Preparing cooking ingredients by washing and chopping vegetables, fruits, meats etc.
- Executed foundational culinary tasks in kitchen operations such as reducing sauces, parboiling food etc.
- Maintained clean and orderly kitchen through dishwashing, sanitizing, trash removal, and prep area upkeep
- Ensure all food and other items are stored properly
- Comply with nutrition and sanitation guidelines
- Executed various kitchen tasks to maintain workflow
Dietary Cook/Aide
Greenwood Nursing and Rehabilitation Center
Bowling Green, KY
08.2015 - 05.2018
- Prepared and delivered food trays to residents, guests, and employees following established policies and procedures.
- Ensured residents received proper nourishment to support their health.
- Clean, wash, sanitize dishes, silverware, utensils, pots and pans used to serve residents and others
- Using proper infection control techniques and protective equipment as needed
- Employ proper food handling techniques in preparation of food
- Setting up, serving trays, delivering food and other supplies to assigned areas
- Assisted with various responsibilities to maintain workflow efficiency.
Merchandiser
Frozen Gourmet Inc
Susanville, CA
07.2013 - 03.2014
- Stocked ice cream and pizza at stores in Susanville, CA to ensure product availability and freshness
- Utilized FIFO system to ensure proper stock rotation
- Merchandised Frozen Gourmet Inc freezer cases with frozen meal displays.
- Replenished frozen shelves using store planograms and stock rotation.
- Checked product dates and removed damaged frozen goods.
Prep Cook/Cashier
Lassen Community College Cafeteria
Susanville, CA
11.2011 - 12.2012
- Prep food for staff and students
- Washed, cleaned, and sanitized utensils, pots, and dishes to maintain hygiene standards
- Ensured a hygienic environment for food safety
- Monitored food temperatures to ensure compliance with safety regulations
- Handled cash register duties for customer purchases
- Carried out various responsibilities to assist team
Hostess/Server
Diamond Mountain Casino and Hotel
Susanville, CA
03.2011 - 06.2011
- Greet customers and assist them at their table
- Take names on the waiting list
- Presents menus to guests and informs them of special catch and soups
- Treats all guests in a manner that ensures their complete satisfaction
- Attend to guests' needs and answer their questions
- Engaged with guests upon arrival and departure to foster a welcoming atmosphere
- Fulfilled various responsibilities assigned by supervisors to enhance team efficiency.
- Runs the floor plan
- Ensured guest satisfaction by verifying their enjoyment of meals and addressing any concerns.
- Handled various responsibilities as instructed by supervisors
Education
Liberal Arts
Lassen Community College
Susanville, CAPalau High School
Koror, PWSkills
- Records management, Kitchen Staff, Food Service, Food Prep, Grill
- Cash register operation
- Checkout monitoring
- Refunds processing
- Price verification
- Customer service
- Customer assistance
- Complaint resolution
- Problem solving
- Conflict management
- Effective communication
- Attention to detail
- Team supervision
- Staff supervision
- Team leadership
- Team building
- Employee training
- Employee motivation
- Mentoring
- Performance management
- Performance improvement
- Time organization
- Task delegation
- Operations
- Technical troubleshooting
- Loss prevention
- Records management
- Hospitality services
- Food Service
- Food Prep
- Grill
- Display setup
- Listening skills
- Effective planning
- Relationship management
- Problem-solving skills
- Cash counting
- Problem-solving skills
- Cash counting
- Relationship management
- Task delegation
Additional Information
- Ability to work under pressure
- Self- motivation
- Decision making
- Communication
- Adaptability
- Time Management
- Teamwork
- Productive
Timeline
Front-end Lead
Walmart
12.2024 - 10.2026
Stocking Lead
Walmart
03.2022 - 12.2022
Stocking Associate
Walmart
09.2021 - 03.2022
Crew Chief Manager
IHOP
09.2018 - 11.2018
Head Prep Cook
IHOP
06.2018 - 11.2018
Dietary Cook/Aide
Greenwood Nursing and Rehabilitation Center
08.2015 - 05.2018
Merchandiser
Frozen Gourmet Inc
07.2013 - 03.2014
Prep Cook/Cashier
Lassen Community College Cafeteria
11.2011 - 12.2012
Hostess/Server
Diamond Mountain Casino and Hotel
03.2011 - 06.2011
Liberal Arts
Lassen Community College
Palau High School