Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Awatif Bouymaj

Awatif Bouymaj

Boston,Massachusetts

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

4
4
years of professional experience

Work History

Interpreter

LanguageLine Solutions
09.2024 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through phone to facilitate communication between parties unable to meet in person.

Teacher

Our Future Learning Center
09.2023 - 08.2024
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Receptionist

Sway Spa
01.2023 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.


Hostess

Pain D'Avignon Restaurant Boulangerie
02.2021 - 12.2022
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

No Degree - Civil Engineering

Ibn Tofail
Morocco
06-2021

Skills

  • Fluent bilingualism
  • Client support
  • Professional ethics
  • Client confidentiality
  • Lesson planning
  • Behavior management
  • Public speaking
  • Customer service
  • Active listening
  • Data entry
  • Problem resolution
  • Call center experience

Languages

English
Full Professional
Arabic
Native or Bilingual
Turkish
Full Professional
French
Elementary

Timeline

Interpreter

LanguageLine Solutions
09.2024 - Current

Teacher

Our Future Learning Center
09.2023 - 08.2024

Receptionist

Sway Spa
01.2023 - 08.2023

Hostess

Pain D'Avignon Restaurant Boulangerie
02.2021 - 12.2022

No Degree - Civil Engineering

Ibn Tofail

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