Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Awaz Mirza

Fairfax,VA

Summary

Detail-oriented Customer Service Representative with strong skills in transaction processing, inventory management, and effective communication. Committed to delivering exceptional customer experiences and maintaining organized environments.

Overview

10
10
years of professional experience

Work History

Customer Service Representative

Walgreens
Fairfax, Virginia
01.2016 - 05.2026
  • Assisted customers with product inquiries and resolved service-related issues to enhance customer satisfaction.
  • Answered customer inquiries and provided accurate information about products and services, ensuring informed purchasing decisions.
  • Educated customers on loyalty programs and promotions to maximize engagement and benefits.
  • Processed transactions accurately using point-of-sale systems.
  • Managed cash register operations, ensuring proper handling of cash and receipts.
  • Managed inventory levels and restocked merchandise on shelves.
  • Maintained a clean and organized store environment for shoppers.

Education

High School Diploma -

Kanzad High School
Kurdistan

Skills

  • Customer service
  • Point-of-sale systems
  • Transaction processing
  • Cash handling
  • Sales techniques
  • Inventory management
  • Product knowledge
  • Effective communication

Languages

Arabic
Full Professional
Kurdish
Full Professional

Timeline

Customer Service Representative

Walgreens
01.2016 - 05.2026

High School Diploma -

Kanzad High School
Awaz Mirza