Detail-oriented Customer Service Representative with strong skills in transaction processing, inventory management, and effective communication. Committed to delivering exceptional customer experiences and maintaining organized environments.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
Walgreens
Fairfax, Virginia
01.2016 - 05.2026
Assisted customers with product inquiries and resolved service-related issues to enhance customer satisfaction.
Answered customer inquiries and provided accurate information about products and services, ensuring informed purchasing decisions.
Educated customers on loyalty programs and promotions to maximize engagement and benefits.
Processed transactions accurately using point-of-sale systems.
Managed cash register operations, ensuring proper handling of cash and receipts.
Managed inventory levels and restocked merchandise on shelves.
Maintained a clean and organized store environment for shoppers.