Awi Naulak
Glenpool,OK
Summary
Professional with solid background in financial industry, prepared for this role. Skilled in loan assessment, risk analysis, and customer service, ensuring optimal client satisfaction and compliance. Strong focus on team collaboration and adaptability, enabling effective response to changing business needs. Reliable and results-driven, consistently contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Loan Officer, Member Service Representative
Energy One Federal Credit Union
07.2022 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Collaborated with other departments to promptly process loan applications.
- Maintained compliance with all regulatory requirements, preventing any legal or financial penalties for institution.
Associate Worker
Amazon
08.2021 - 06.2022
- Consistently met deadlines even during periods of high workload, prioritizing tasks effectively and working efficiently to deliver results.
- Led projects from initiation through completion, ensuring successful delivery within scope, budget, and deadline constraints.
- Provided input on strategic planning initiatives to align department goals with company objectives effectively.
- Collaborated effectively with cross-functional teams, fostering strong working relationships and promoting open communication.
Nurse Assistant
Oklahoma Methodist Manor
08.2020 - 08.2021
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Education
Associate of Science - Accounting/ Business Administration
Tulsa Community College
Tulsa, OK05-2025
High School Diploma -
Jenks High School
Tulsa, OK05-2020
No Degree - Nursing Option
Tulsa Tech
Tulsa, OK05-2020
Skills
- Database management
- Relationship building and management
- Documentation review
- Financial advising
- Sales expertise
- Client relations
- Credit analysis
- Customer service-focused
- Loan servicing
- Financial services
- Cash handling
- Loan origination
Languages
Burmese
Native or Bilingual
English
Full Professional
Timeline
Loan Officer, Member Service Representative
Energy One Federal Credit Union
07.2022 - Current
Associate Worker
Amazon
08.2021 - 06.2022
Nurse Assistant
Oklahoma Methodist Manor
08.2020 - 08.2021
Associate of Science - Accounting/ Business Administration
Tulsa Community College
High School Diploma -
Jenks High School
No Degree - Nursing Option
Tulsa Tech
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