Madison Gritt
Point Pleasant,WV
Summary
Loan Officer with proven expertise in relationship building and loan servicing at Twin Oaks Federal Credit Union. Skilled in documentation review and database management, I excel in delivering exceptional customer service while ensuring accurate processing. Committed to fostering strong client connections and enhancing operational efficiency.
Overview
2026
2026
years of professional experience
Work History
Loan Officer/ Member Service Representative
Twin Oaks Federal Credit Union
01.2024 - Current
- Supported loan processing by gathering necessary documentation from applicants.
- Developed strong relationships with customers through high levels of customer service.
- Processed account transactions accurately, ensuring proper documentation and timely processing.
- Handled cash transactions securely, maintaining accurate cash drawer balances and preventing losses due to errors.
Daycare Teacher's Assistant
Early Education Station 2
02.2023 - 01.2024
- Assisted the lead teacher in developing and implementing age-appropriate lesson plans.
- Supervised children during activities to ensure safety and engagement.
- Monitored behavior and provided guidance to promote conflict resolution skills.
- Fostered teamwork among students by facilitating group games and collaborative projects that encouraged cooperation and communication skills development.
- Supported children''s emotional and social growth by fostering strong relationships, understanding individual needs, and promoting positive behavior.
Substitute Daycare Teacher
Early Education Station
03.2022 - 02.2023
- Assisted in daily routines, including meal preparation and hygiene practices for children.
- Facilitated engaging learning activities that promoted social and emotional development.
- Supervised children during playtime, ensuring safety and adherence to guidelines.
- Assisted in the planning, organization, and execution of various extracurricular events such as field trips, school performances, and fundraisers.
Customer Service Cashier/Kitchen Cook
Skyline Bowling
2020 - 03.2022
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and debit transactions with precision and attention to detail.
- Trained new staff on cash handling procedures and customer service best practices.
- Counted money in drawers at beginning and end of each shift.
- Prepared diverse menu items following standardized recipes and ensuring quality presentation.
- Assisted in inventory management, tracking supplies, and minimizing waste effectively.
Education
Associate of Applied Science - Business Administration
West Virginia University At Parkersburg
Parkersburg, WV12-2023
Skills
- Database management
- Documentation review
- Relationship building and management
- Sales expertise
- Microsoft Office
- Loan servicing
- Banking
Timeline
Loan Officer/ Member Service Representative
Twin Oaks Federal Credit Union
01.2024 - Current
Daycare Teacher's Assistant
Early Education Station 2
02.2023 - 01.2024
Substitute Daycare Teacher
Early Education Station
03.2022 - 02.2023
Customer Service Cashier/Kitchen Cook
Skyline Bowling
2020 - 03.2022
Associate of Applied Science - Business Administration
West Virginia University At Parkersburg
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