AWILDA GRULLON
Jamaica,New York
Summary
I am a hardworking and reliable individual who can effectively multi-task in challenging situations. I am an active listener with strong interpersonal skills who strives to understand client needs and provide exceptional results. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations.
Overview
19
19
years of professional experience
Work History
Experience Assistant Manager
Teenager’s Barbershop
, NewYork
04.2019 - Current
- Assist the Manager in Maintaining a clean and safe environment
- Assist with inventory
- Maintain financial Records.
Receptionist
Transworld Inc
JAMAICA, NY
12.2019 - 03.2020
- Answer phone calls, scan,print and fax documents
- Respond to client’s inquiries
- Check the status of clients tax refunds.
Pro Account Sales Specialist
The Home Depot
06.2014 - 04.2017
- NewYork
- Specialized in processing large sales for contractors
- Arranging deliveries and store pick-up of merchandise
- Assisting contractors with online orders and phone sales
- Opening commercial credit cards.
Assistant Manager
Sprint by Wireless Ritz
New York
05.2012 - 03.2014
- Activate new lines of service
- Answer customer's inquiries
- Contact Customer Support
- Review and make changes to existing customers' accounts
- Supervised and trained a small group of employees.
Customer Service
International Travel & Shipping
New York
04.2010 - 12.2011
- Book flight Reservations
- Answer phone calls
- Copy and Scan documents
Manager
Sprint by Guaranteed Cellutions
Jamaica, New York
07.2005 - 04.2009
- Modified customer’s account troubleshoot customer’s cell phones handle cash and credit card transactions worked closely with my fellow co-workers to achieve the monthly quota
Head of cashiers
Famous Brands Fashion
Corona, New York
07.2004 - 07.2005
- Handle cash and credit card transactions accurately operate a multi-line phone system update customers database maintain inventory
Education
Associate of Applied Science -
Plaza College
01.2005
Skills
- Sales Techniques
- Business Administration
Languages
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Receptionist
Transworld Inc
12.2019 - 03.2020
Experience Assistant Manager
Teenager’s Barbershop
04.2019 - Current
Pro Account Sales Specialist
The Home Depot
06.2014 - 04.2017
Assistant Manager
Sprint by Wireless Ritz
05.2012 - 03.2014
Customer Service
International Travel & Shipping
04.2010 - 12.2011
Manager
Sprint by Guaranteed Cellutions
07.2005 - 04.2009
Head of cashiers
Famous Brands Fashion
07.2004 - 07.2005
Associate of Applied Science -
Plaza College