Awilda Jiminian Rodriguez
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
13
13
years of professional experience
Work History
Food Delivery Driver
DoorDash
Philadelphia, New York
01.2026 - Current
- Delivered food orders promptly to enhance customer satisfaction.
- Navigated efficiently through various routes to ensure timely deliveries.
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Communicated effectively with customers regarding delivery status and assistance.
- Addressed customer inquiries or concerns during delivery interactions professionally.
- Followed safety protocols while handling food and driving on the road.
Cashier
Burlington
Philadelphia, Pennsylvania
10.2024 - 12.2024
- Managed cash register operations to ensure quick and accurate customer transactions.
- Processed customer transactions accurately and efficiently
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Processed returns and exchanges in compliance with store policies, enhancing customer satisfaction.
- Kept checkout area clean and organized, contributing to a positive shopping environment.
- Greeted customers in a friendly and professional manner.
- Collaborated with team members to ensure smooth store operations during shifts.
- Stocked shelves regularly and kept the sales floor neat and organized.
Customer Service Representative
Victoria Secret
Staten Island, NY
10.2023 - 12.2023
- Assisted customers over the phone regarding store operations, product information and order placement.
- Identified and suggested improvements to customer service processes, enhancing overall customer satisfaction.
- Assisted customers over the phone with store operations, product information, and order placement, ensuring a smooth customer experience.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized backstock and maintained store orderliness before and after hours to facilitate efficient operations.
Production and Shipping
Apotheke
Red Hook, NY
09.2022 - 10.2023
- Packed items carefully using appropriate materials according to established procedures, using appropriate packing materials such as bubble wrap, peanuts, or tape.
- Calculated cost of shipping based on weight, dimensions, destination of package.
- Calculated shipping costs based on weight, dimensions, and destination to ensure accurate billing.
- Maintained inventory of packing supplies to support efficient packing operations.
- Maintained inventory of supplies needed for packing operations.
- Organized and tracked shipments to ensure timely and accurate delivery.
- Labeled packages with identifying information including destination addresses and item descriptions.
Machine Operator
Art to frames
Brooklyn, NY
07.2018 - 03.2020
- Set up and operated machine tools, producing precision parts and instruments to meet production standards.
- Inspected finished workpieces, ensuring conformance with specifications to maintain quality control.
- Inspect finished workpieces to ensure conformance with specifications.
- Operated a matt machine which is used to surround a picture or image before it's framed
Child Caregiver
Private Client
Brooklyn, NY
09.2013 - 01.2020
- Providing a safe environment for children to explore their curiosity and creativity.
- Assisted older children with homework assignments to enhance understanding of subjects.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Ensured safe environment for children, promoting exploration of curiosity and creativity.
- Tailoring activities based on the individual needs of each child under care.
- Maintained discipline among children through calm and respectful communication.
- Organizing playdates with other children and providing supervision during outdoor activities.
- Promoted healthy physical activity by taking walks or engaging in outdoor games.
Secretary
Button Trucking
Newark, NJ
05.2019 - 08.2019
- Maintained filing systems for confidential documents; organized files to enable quick retrieval of information upon request.
- Updated contact lists regularly; created new contacts.
- Operated telephone system to manage incoming and outgoing calls efficiently.
- Ordered supplies and tracked inventory levels; ensured timely availability of materials by placing orders with vendors.
- Ordered supplies; tracked inventory levels and placed orders with vendors.
- Prepared documents including memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications to support communication and decision-making.
Catering Server
Catering Services
New York, NY
07.2018 - 09.2018
- Restocked supplies, including beverages, condiments, plates, and glasses.
- Greeted guests upon arrival, shared menu information, and addressed inquiries to enhance guest experience.
- Communicated effectively with co-workers to ensure smooth operation during events.
- Assisted other servers in carrying trays of food from kitchen to dining area.
- Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
- Provided friendly reception to guests attending events. as they arrived for events, provided them with information about menu items, and answered any questions they had.
Cashier
Standard Burgers
Brooklyn, NY
06.2018 - 08.2018
- Operated cash register accurately, processing various payment methods to ensure seamless transactions.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
- Ensured compliance with all safety regulations within the store environment.
- Resolved customer complaints professionally, ensuring customer satisfaction and adherence to company policy.
Cashier
McDonald's
Brooklyn, NY
05.2018 - 06.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Adhered to company security procedures for safeguarding large sums of money, ensuring compliance and customer trust.
- Processed receipts, refunds, credits, and change for customers, enhancing their shopping experience and satisfaction.
- Welcomed customers and addressed inquiries about store products and services, fostering a positive shopping atmosphere.
Customer Service Representative
La Gran Via Bakery
Brooklyn, NY
11.2017 - 05.2018
- Greeted customers, answered questions, and provided product knowledge to enhance customer experience.
- Assisted customers with event orders
- Prepared hot food as instructed for in-store customers and online orders such as uber eats
- Maintained cleanliness of machines to ensure proper functioning.
- Replenished inventory on shelves to support customer shopping experience.
- Wrote decorative messages on cakes using frosting for customer orders.
- Restock
- Issued receipts, refunds, and credits, ensuring accurate transactions and customer satisfaction.
- Ensured compliance with all safety regulations within the store environment.
Assistant Teacher
Camba summer camp
Brooklyn, NY
06.2017 - 08.2017
- Collaborated with staff to create targeted strategies enhancing student performance.
- Assisted in planning field trips and special events, fostering student engagement and community involvement.
- Assessed student progress through observation, testing, and feedback from teachers.
- Collaborated with other staff members to develop strategies for improving student performance.
- Organized instructional materials, bulletin boards, displays, and demonstrations.
- Organized instructional materials and displays, streamlining classroom setup and enhancing learning environment.
- Utilized technology such as computers, projectors, iPads, to enhance lessons.
Customer Service Representative
phone store
Brooklyn, NY
07.2013 - 09.2013
- Identified customer needs to enhance satisfaction and resolve issues swiftly.
- Collaborated with teams to create client care strategies that improved service quality.
- Promoted and sold electronic devices, enhancing customer satisfaction and product awareness.
- Handled phone payment transactions and account activations to ensure customer access.
Education
High School Diploma -
Fort Hamilton High School
Skills
- Valid Driver's License
- Customer Service
- Retail customer service
- Cash register operation
- Payment Processing
- Transaction processing
- Order Taking
- Scheduling
- Appointment scheduling
- Time management
- Organizational skills
- Attention to detail
- Problem solving
- Bilingual English and Spanish
- Microsoft Office
- Shipping logistics
- Data Entry
- Digital file management
- Office administration
- Document preparation
- Accounts payable
- Invoice processing
- Time management
- Calling services
- Multi-line phone systems
- Return handling
- Cash Handling
- Order processing
- Document preparation
- Appointment scheduling
- Accounts payable
- Invoice processing
- Data entry
- MS Excel
Timeline
Food Delivery Driver
DoorDash
01.2026 - Current
Cashier
Burlington
10.2024 - 12.2024
Customer Service Representative
Victoria Secret
10.2023 - 12.2023
Production and Shipping
Apotheke
09.2022 - 10.2023
Secretary
Button Trucking
05.2019 - 08.2019
Machine Operator
Art to frames
07.2018 - 03.2020
Catering Server
Catering Services
07.2018 - 09.2018
Cashier
Standard Burgers
06.2018 - 08.2018
Cashier
McDonald's
05.2018 - 06.2018
Customer Service Representative
La Gran Via Bakery
11.2017 - 05.2018
Assistant Teacher
Camba summer camp
06.2017 - 08.2017
Child Caregiver
Private Client
09.2013 - 01.2020
Customer Service Representative
phone store
07.2013 - 09.2013
High School Diploma -
Fort Hamilton High School