Axandra Rivas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Floor Supervisor
Hilton Garden Inn Times Square
780 8th Ave New York, NY 10019
06.2009 - 04.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Evaluated work of floor employees to improve performance.
- Maintained clean and organized store environment to cultivate pleasant experiences.
Room Attendant
Broadway Hotel And Hostel
140 East, NY
01.2008 - 06.2009
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
Education
No Degree - Social Communications
Universidad Tecnológica De Santiago (UTESA)
Santiago, Dominican Republic08.2002
High School Diploma -
Colegio San José
Montecristi, Dominican Republic05.1998
Skills
- Customer Relations
- Motivational Leadership
- Effective Customer Communication
- Standard Operating Procedures Understanding
- Team Supervision
- Bilingual
- Quick Learner
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Floor Supervisor
Hilton Garden Inn Times Square
06.2009 - 04.2023
Room Attendant
Broadway Hotel And Hostel
01.2008 - 06.2009
No Degree - Social Communications
Universidad Tecnológica De Santiago (UTESA)
High School Diploma -
Colegio San José