Axandra Rivas
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Floor Supervisor
Hilton Garden Inn Times Square
2009.06 - 2023.04
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Evaluated work of floor employees to improve performance.
- Maintained clean and organized store environment to cultivate pleasant experiences.
Room Attendant
Broadway Hotel And Hostel
2008.01 - 2009.06
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Replenished guest room water glasses, toiletries, and paper products.
Education
No Degree - Social Communications
Universidad Tecnológica De Santiago (UTESA)
Santiago, Dominican Republic08.2002
High School Diploma -
Colegio San José
Montecristi, Dominican Republic05.1998
Skills
- Customer Relations
- Motivational Leadership
- Effective Customer Communication
- Standard Operating Procedures Understanding
- Team Supervision
- Bilingual
- Quick Learner
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Floor Supervisor
Hilton Garden Inn Times Square
2009.06 - 2023.04
Room Attendant
Broadway Hotel And Hostel
2008.01 - 2009.06
No Degree - Social Communications
Universidad Tecnológica De Santiago (UTESA)
High School Diploma -
Colegio San José
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