AXEL CARDOZO-SEJAS
Annandale,VA
Summary
Highly motivated individual with a passion for excellent customer service. Possess a strong work ethic and a team-player attitude. Well- versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking. Committed to providing outstanding customer service and maintaining a clean, organized environment
Overview
3
3
years of professional experience
Work History
Crew Member
Crumbl
Alexandria, Virginia
08.2023 - 05.2024
- Greet customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Followed all safety and security procedures to reduce risks.
Target Team Member
Target
Annandale, US
11.2021 - 03.2023
- As a Target guest Advocate you play a role in delivering customer service experiences to our guests
- You will be the first point of contact for guests, providing assistance, answering questions, and resolving concerns
- Collaborate with team members to ensure smooth store operations, including restocking shelves, organizing merchandise, and managing inventory levels to meet customer demand
- Participate in ongoing training and development programs to enhance product knowledge, customer service skills, and job proficiency, contributing to personal growth and professional development.
Five Guys Crew Member
Five Guys
Fairfax, US
07.2021 - 10.2021
- As a Crew Member my main duties included assisting customers as needed, answering questions, conducting administrative duties, operating equipment, and maintaining a positive and professional attitude.
- Adhered to health department regulations regarding food handling procedures.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
High School Diploma -
Woodson High School
Fairfax, VA06-2022
Some College (No Degree) -
Northern Virginia Community College
Annandale, VASkills
- Communication skills
- Organizational Skills
- Computer Skills
- English
- Multilingual
- Time Management
- Food Production
- Food Preparation
- Spanish
- Written communication
- Creativity and innovation
- Teamwork and collaboration
Languages
- Spanish, Advanced
Timeline
Crew Member
Crumbl
08.2023 - 05.2024
Target Team Member
Target
11.2021 - 03.2023
Five Guys Crew Member
Five Guys
07.2021 - 10.2021
High School Diploma -
Woodson High School
Some College (No Degree) -
Northern Virginia Community College