Axel Johnson

Grilla Bites

08.2023 - Current

Assisted customers with menu selections to enhance dining experience.
Operated point-of-sale system for order processing and payment transactions.
Maintained cleanliness and organization of dining area to ensure a welcoming environment.
Collaborated with team members to optimize service efficiency during peak hours.
Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Assisted customers with product inquiries, enhancing overall shopping experience.
Maintained cleanliness and organization of checkout area, promoting safety and efficiency.
Trained new cashiers on register operations and customer service best practices.
Resolved customer complaints promptly, improving retention and loyalty rates.
Stocked, tagged and displayed merchandise as required.
Restocked and organized merchandise in front lanes.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.