Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Timeline
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Axel Medrano

1820 Cornelia St, Ridgewood, Queens,NY

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction, with over 7 years of experience across high-volume restaurant environments. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender & Server

Yard House
Sarasota, FL
08.2023 - 03.2025
  • Delivered prompt, friendly service in a high-volume dining and bar setting.
  • Managed order expediting and food delivery to ensure customer satisfaction.
  • Promoted responsible alcohol consumption through vigilant ID verification and monitoring.
  • Coordinated inventory management and maintained a clean, organized workspace.
  • Recognized as 'Best On Top Winner - Bar' for outstanding performance and teamwork.

Restaurant Expeditor & Server

Yard House
Gaithersburg, MD
09.2021 - 08.2023
  • Acted as central liaison between kitchen and front-of-house to streamline service flow.
  • Assisted servers with order accuracy, plate presentation, and timely delivery.
  • Uphold restaurant standards for cleanliness and safety in a fast-paced environment.
  • Trained new staff on POS operations and customer service protocols.

Restaurant Staff

Gruit INC
Brooklyn, NY
07.2021 - 08.2021
  • Supported daily operations as food runner, boss boy, and dessert maker.
  • Ensured dining areas were prepared and maintained to company standards.
  • Assisted with setup, cleanup, and restocking to optimize service efficiency.

Team Member

QDOBA
Brooklyn, NY
12.2020 - 07.2021
  • Provided exceptional customer service as cashier and food server.
  • Prepared and served menu items following quality and safety guidelines.
  • Organized stock and maintained cleanliness of front- and back-of-house areas.

Team Member

Jamba Juice
Manhattan, NY
12.2018 - 01.2021
  • Operated POS system and handled cash transactions accurately.
  • Crafted smoothies and bowls as nutritionist, ensuring ingredient quality.
  • Managed restocking, dishwashing, and cleaning duties to uphold hygiene standards.

Education

High School Diploma -

Mather Building Arts & Craftsmanship High School
New York, NY
06.2021

Skills

  • Customer Service & Satisfaction
  • Team Leadership & Collaboration
  • Time Management & Organization
  • Flexibility & Adaptability
  • Creative Problem Solving
  • Point-of-Sale (POS) Operations
  • Food & Beverage Preparation & Safety
  • Communication & Interpersonal Skills
  • Staff Training Facilitator

Awards

  • Student of the Month, Positive Risk-Taker, 2018
  • Student of the Month, Action-Oriented, 2019
  • Attendance Award, 01/01/20
  • Completed 100 Hours of Community Service
  • Best On Top Winner

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • Cicerone Certification.

Timeline

Bartender & Server

Yard House
08.2023 - 03.2025

Restaurant Expeditor & Server

Yard House
09.2021 - 08.2023

Restaurant Staff

Gruit INC
07.2021 - 08.2021

Team Member

QDOBA
12.2020 - 07.2021

Team Member

Jamba Juice
12.2018 - 01.2021

High School Diploma -

Mather Building Arts & Craftsmanship High School

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