Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Axel Zaragoza

Axel Zaragoza

Tucker,GA

Summary

Dynamic Service Technician with a proven track record at Rick Hendrick Cdjr Duluth, excelling in installation and repair. Recognized for exceptional customer service and attention to detail, effectively diagnosing issues and enhancing operational efficiency. Committed to preventive maintenance, ensuring customer satisfaction and safety in all service interactions.

Overview

2
2
years of professional experience

Work History

Service Technician

Rick Hendrick Cdjr Duluth
06.2024 - 03.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.

Parts Specialist

O’Reillys
09.2022 - 07.2023
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Education

Highschool -

Meadowcreek High School
Gwinnett
05.2024

Skills

  • Installation and repair
  • Attention to detail
  • Preventive Maintenance
  • Customer service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Service Technician

Rick Hendrick Cdjr Duluth
06.2024 - 03.2025

Parts Specialist

O’Reillys
09.2022 - 07.2023

Highschool -

Meadowcreek High School

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Axel Zaragoza