Afua Yeboah
Chicago,IL
Summary
Compassionate Patient Care Technician with extensive experience in hospital and long-term care settings. Proven ability to deliver empathetic support, accurately measure vital signs, and assist with daily living activities. Recognized for commitment to high-quality, patient-centered care through consistent positive feedback from patients and healthcare teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Strive Healthcare
Chicago, IL
09.2022 - Current
- Answered patient call signals and signal lights to determine patients' needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
Nursing Student
North Shore University Hospital
Evanston, IL
01.2021 - 08.2022
- Participated in patient assessments and contributed to care plans.
- Facilitated communication between patients, families, and healthcare team.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Prepared medical equipment and tools to aid physician during examination and treatment of patients.
- Measured and recorded blood pressure, temperature and respirations.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Partnered with registered nurses to perform specified patient care activities.
- Administered medications as prescribed, following proper protocols.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Noted changes in patient condition by notifying and assisting nurses in handling patient care needs.
- Participated in interdisciplinary team meetings to discuss patient care.
Patient Access Representative
Resurrection Hospital
Chicago, IL
03.2018 - 01.2021
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Created new patient accounts in EMR system as needed.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered phones promptly in a professional manner.
- Documented patient counters in hospital system and initiated follow-up actions.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Collected co-pays and other payments from patients at time of service.
- Guided patients through the completion of consent and other required medical forms.
- Processed insurance verifications and authorizations to ensure coverage of services.
Patient Care Coordinator
Northwestern Medical Group
Chicago, IL
02.2016 - 02.2018
- Maintained comprehensive patient records, ensuring accuracy and confidentiality.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Facilitated coordination between primary care physician and specialists to ensure continuity of care.
- Coordinated patient referrals to specialists and other healthcare services.
- Managed patient admission and discharge processes, ensuring smooth transitions.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Education
Bachelor of Science - Nursing
Oak Point University
Oak Brook08-2022
Bachelor of Science - Health Administration
Governors State University
Park Forest, IL01-2010
Skills
- Patient care
- Vital sign monitoring
- Patient charting
- Emergency response
- Medication administration
- Interdisciplinary collaboration
- Patient care technician/assistant (CPCT/A)
- Patient hygiene management
- HIPAA compliance
- Basic life support
Certification
- Registered Professional nurse (RN) License
- BLS Support
Timeline
Patient Care Technician
Strive Healthcare
09.2022 - Current
Nursing Student
North Shore University Hospital
01.2021 - 08.2022
Patient Access Representative
Resurrection Hospital
03.2018 - 01.2021
Patient Care Coordinator
Northwestern Medical Group
02.2016 - 02.2018
Bachelor of Science - Nursing
Oak Point University
Bachelor of Science - Health Administration
Governors State University
Similar Profiles
Selena BermudezSelena Bermudez
Home Health LVN at Strive HealthcareHome Health LVN at Strive Healthcare
Melissa Clemenhagen RN MSNMelissa Clemenhagen RN MSN
Registered Nurse Case Manager at Strive HealthcareRegistered Nurse Case Manager at Strive Healthcare
John MaslinJohn Maslin
Nurse Pracitioner at Strive HealthcareNurse Pracitioner at Strive Healthcare
Benjamin GroeperBenjamin Groeper
Account Manager at EJOT ATF, LPAccount Manager at EJOT ATF, LP
Teige PayneTeige Payne
Student Fellow at Illinois Institute of TechnologyStudent Fellow at Illinois Institute of Technology