Aya Hammoud
Dearborn Heights
Summary
Compassionate professional with a proven track record in optical assistance at America's Best Eyecare & Eyewear, and extensive volunteer experience. Excelled in team collaboration and optical sales, significantly enhancing patient care and service delivery. Demonstrated exceptional event planning skills through impactful community service initiatives.
Overview
3
3
years of professional experience
Work History
Optician/Optical Assistant
America's Best Eye Care and Eyewear
08.2023 - Current
- Conduct thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- File claims with vision and medical insurance companies to garner payment for optical services.
- Instruct patients on proper insertion, removal, and cleaning techniques for contact lenses.
- Maintain safe, clean and organized environment to increase patient comfort.
Volunteer
Eternal Light Organization
05.2024 - Current
- Coordinate community outreach initiatives by organizing events that increased awareness of local resources.
- Provide support to local families in need through efficient food distribution efforts.
- Ensure a safe environment for all volunteers, enforcing health and safety protocols during each event.
- Collaborate with other leaders to develop strategies for impactful programs
Guest Advocate
Target
09.2021 - 08.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Collaborated with staff members to enhance customer service experience and maintain a clean, well-stocked store environment.
- Used the point of sale system effectively for processing sales, returns, and exchanges while maintaining customer satisfaction.
Volunteer
The W Food Pantry And Thrift Shop
01.2023 - 05.2023
- Maintained clean, neat and operational facilities to serve people's needs.
- Used strong interpersonal communication skills to convey information to others.
- Greeted visitors and answered questions about the organization.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
Bachelor of Health Science
Wayne State University
Detroit, MI05-2025
Associate of Science -
Henry Ford College
Dearborn, MI05.2022
High School Diploma -
Crestwood High School
Dearborn Heights, MI05.2020
Skills
- Team Collaboration
- Event Planning
- Community Service
- Data Evaluation
- Analyzing Test Results
- Experimental Protocols
- Safety Precautions
- Patient history documentation
- Optical sales
- Optical measurements
- Optical dispensing
- Optical terminology
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Volunteer
Eternal Light Organization
05.2024 - Current
Optician/Optical Assistant
America's Best Eye Care and Eyewear
08.2023 - Current
Volunteer
The W Food Pantry And Thrift Shop
01.2023 - 05.2023
Guest Advocate
Target
09.2021 - 08.2023
Bachelor of Health Science
Wayne State University
Associate of Science -
Henry Ford College
High School Diploma -
Crestwood High School
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