Deandrea Nicholson
Grand Rapids
Summary
Accomplished Optical Assistant at Cherry Street Health Services, adept in patient education and claims processing. Enhanced patient service through effective team collaboration and inventory management. Successfully managed scheduling. Demonstrated professional demeanor and task prioritization, ensuring optimal optical care and administrative support.
Overview
6
6
years of professional experience
Work History
Optical Assistant/ Optician
Cherry Street Health Services
Grand Rapids
07.2013 - 03.2019
- Assisted patients with eyewear selection and fitting processes.
- Managed patient scheduling and appointment confirmations efficiently.
- Educated patients on proper eyewear care and usage techniques.
- Supported optometrists during eye examinations and procedures.
- Processed insurance claims and verified patient eligibility for benefits.
- Maintained inventory of optical supplies and equipment in the clinic.
- Provided administrative support with patient records and data entry tasks.
- Collaborated with team members to enhance patient service experience.
- Performed administrative duties such as data entry and filing paperwork.
- Organized patient records according to established procedures.
Education
Some College (No Degree) - Social Work
Grand Rapids Community College
Grand Rapids, MISkills
- Administrative support
- Team collaboration
- Appointment scheduling
- Patient education
- Optical care
- Inventory management
- Customer service
- Data entry
- Claims processing
- Paperwork management
- Insurance preauthorization
- Task prioritization
- Professional demeanor
Timeline
Optical Assistant/ Optician
Cherry Street Health Services
07.2013 - 03.2019
Some College (No Degree) - Social Work
Grand Rapids Community College
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