Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Aya Madani

Hayward,CA

Summary

Knowledgeable Training Specialist successful at developing and overseeing site-based and online training programs. Decisive and disciplined professional with personable style and thorough approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Trainer

Evergreen Cafe
Berkeley, California
06.2025 - Current
  • Developed seasonal menu concepts aligned with culinary trends and customer preferences.
  • Screened resumes and applications to shortlist qualified candidates for interviews.
  • Developed training materials for new staff on coffee preparation techniques.

assistant cafe lead

blue bottle coffee
OAKLAND
01.2020 - Current
  • I excel as a quick-thinking supervisor, known for guiding teams and driving performance.
  • My strong problem-solving skills and ability to resolve conflicts have been instrumental in fostering team and organizational success.
  • I bring extensive expertise in process improvement and inventory control.

business partner

Monat Global
Location
06.2020 - 10.2021
  • My role involved the development of compelling campaigns and specific marketing strategies.
  • I identified optimal marketing channels and target customers for these campaigns, contributing to improved sales and cost control through detailed analysis of business data and expenses.
  • Furthermore, I maintained the currency of social media platforms with the latest news and corporate details, and constantly monitored industry and competitive trends to create fresh, innovative content.

freelancer

self-employed
02.2020 - 06.2020
  • During this period, I successfully managed paid social media advertising campaigns, delivering impactful engagement with target audiences.
  • By carefully monitoring performance and making strategic adjustments, I maximized the effectiveness of these campaigns.
  • Additionally, I established valuable relationships with search engine providers to gain key industry insights and identify new prospects.

Education

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
04-2026

Skills

  • Digital content development
  • Conflict resolution
  • SEO optimization
  • Customer relationship management
  • Campaign creation
  • Project management
  • Training development

Certification

  • coursera digital marketing & E-commence

Languages

Arabic
Native/ Bilingual
English
Native/ Bilingual
Maltese
Professional
Spanish
Limited

References

References available upon request.

Timeline

Trainer

Evergreen Cafe
06.2025 - Current

business partner

Monat Global
06.2020 - 10.2021

freelancer

self-employed
02.2020 - 06.2020

assistant cafe lead

blue bottle coffee
01.2020 - Current

Bachelor of Science - Business Administration And Management

Western Governors University